Subject: Note Added - [#5223942] late collection
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 06:56:12 +0000

Hi ,    Arwa Alhajaj added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5223942    Subject:  late collection   Requester: hnowow1    Note Content:   <div dir="ltr">Dear Akshay,<div><br></div>
<div>Kindly note that the customer is located in a remote area, the order will be attempted within this week.</div>
<div><br></div>
<div>Best Regards,</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Nov 26, 2022 at 4:21 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="m_-2235020761397023892OWAAMBBC52B71597048BA968AF94A1434D632" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Arwa</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Reminder for below collection.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">AWB: SD008361130<u></u><u></u>
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<div class="MsoNormal">Customer Updated Contact NO: 0563202220<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<img width="122" height="58" style="width: 1.2666in; height: 0.6083in" id="m_-2235020761397023892Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTc0MDE4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mUKn8GHG_nRTFC1zUm2Mez4W5oXTRhXsfYJ9J3crG50" data-id="2044005740189" alt="Logo

Description automatically generated"><b><span style="font-size:12pt"><u></u><u></u></span></b>
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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
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<u></u> <u></u>
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<b>From:</b> Arwa Alhajaj &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Thursday, November 24, 2022 4:26 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Hameed Mohammad Fasi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Vishwajeet Singh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; account &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Amr Essam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5223942] - late collection<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear Akshay, <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Kindly note that the contact number has been updated, and the order has been scheduled for the next 48 working hours.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Best Regards,<u></u><u></u>
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<u></u> <u></u>
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<u></u> <u></u>
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<div class="MsoNormal">On Thu, Nov 24, 2022 at 3:23 PM Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<div class="MsoNormal">Hi
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Abdulrahman</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Arwa</span></a>,<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Reminder for return collection.<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">AWB: SD008361130<u></u><u></u>
</div>
<div class="MsoNormal">Customer Updated Contact NO: 0563202220<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
</div>
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<img width="122" height="58" style="width: 1.275in; height: 0.6in" id="m_-2235020761397023892m_-1657039973631549382Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTc0MDE4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mUKn8GHG_nRTFC1zUm2Mez4W5oXTRhXsfYJ9J3crG50" data-id="2044005740189" alt="Logo

Description automatically generated"><u></u><u></u>
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<b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b><u></u><u></u>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><u></u><u></u>
</div>
<div class="MsoNormal">
<span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><u></u><u></u>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><u></u><u></u>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, November 13, 2022 10:51 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5223942] - late collection<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)">Dear Sirs,</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)"> </span><u></u><u></u>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)">A gentle Reminder on this!</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)"><br>
<br>
AWB: SD008361130</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)">Customer Updated Contact NO:
<strong><span style="font-family:-apple-system">0563202220</span></strong><br>
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The above shipment has not been collected from the customer yet.</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)"><br>
Kindly arrange collection of this shipment on priority and contact the customer through the above phone NO.</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)"><br>
Regards,<br>
</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">Safa.</span><span style="font-size:10.5pt;font-family:-apple-system;color:rgb(24,50,71)">
</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 11 Nov at 5:21 PM
<span class="m_-2235020761397023892m-1657039973631549382separator">, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs, </span><u></u><u></u>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">REMINDER</span></strong><span style="font-size:10.5pt;font-family:-apple-system">:<br>
<br>
AWB: SD008361130</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system">Customer Updated Contact NO:
<strong><span style="font-family:-apple-system">0563202220</span></strong><br>
<br>
The above shipment has not been collected from the customer yet.</span><u></u><u></u>
</div>
</div>
<div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
Kindly arrange collection of this shipment on priority and contact the customer through the above phone NO.</span><u></u><u></u>
</div>
</div>
<div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
Regards,<br>
<span style="color:black;background:white">Max </span>Support Team</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1pt;font-family:fdtktid,serif;color:white">5223942:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Arwa Alhajaj</span></b><u></u><u></u>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Arwa Alhajaj</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><div><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></div>
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