Subject: Note Added - [#4946018] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 10:49:13 +0000

Hi ,    Vishwajeet Singh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4946018    Subject:  Delivery   Requester: Reem alsaud    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Hi Jessie,</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>As confirmed by Shipa team, this shipment is lost.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Can you pls help to understand what additional support you need from Shipa side we will get it close accordingly on urgent basis.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Best Regards..</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Vishwajeet Singh</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Manager Ecom Last Mile</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Landmark Arabia</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Mob No 966-592819962</span></div>
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<span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Extn. 3728</span><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'></span>
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<div>From: Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, November 22, 2022 1:47 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; [email-masked]; Vishwajeet Singh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; [email-masked]<br>
<b>Subject:</b> RE: [#4946018] - Delivery<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><a id="OWAAMDDA3ED3CD0964273A909FDE547187140" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vishwajeet Singh</span></a></div>
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<div class="MsoNormal">This order is worth SAR 1077 and its not yet resolved from October.</div>
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<div class="MsoNormal">Please intervene.</div>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer"><span style="color:#0563C1">www.landmark.digital</span></a></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 25, 2022 7:19 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4946018] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please find the attached invoice</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 23 Oct at 6:22 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team, 
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly provide us with the invoice of the undelivered package, as it is lost. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sun, Oct 23, 2022 at 3:59 PM Arwa Alhajaj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Allow us to check with our team and revert back to you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Fri, Oct 21, 2022 at 2:17 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">For the AWB : SD008138564 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">There are two shipments for this order with the above tracking number, and the customer said they only received one box. Please check and deliver the remaining box ASAP</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Re-grads,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Wed, 5 Oct at 3:22 PM , Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:
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AWB: SD008138564</span></div>
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The above shipment has not been delivered to the recipient yet. </span></div>
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Kindly arrange delivery of this shipment on a priority</span></div>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hessah Alsufayyan<br>
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<b><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#061FDD'>Arwa Alhajaj</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:#061FDD">shipa.com/delivery</span></a></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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