Subject: Note Added - [#5016029] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 11:56:51 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5016029    Subject:  Returns   Requester: Noura    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Noted and same requested. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, November 9, 2022 3:45 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Eman Helmy &lt;[email-masked]&gt;; Nehaan Syeda &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5016029] - Returns</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly assist here to solve the issue ASAP!<br>
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Regards,<br>
Safa.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 4 Nov at 1:20 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late return<br>
Order ID: 6171848767<br>
AWB: 48318210323</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need urgent return to the WH</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please return the item as soon as possible to warehouse so refund could be processed</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
Safa.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 2 Nov at 1:26 PM
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please allow us to check.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks and Regards,</span></div>
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<b><span style="font-size:12.0pt;font-family:-apple-system">Marneil Anne Baul-Sabocojan</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system">Customer Success Specialist</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system">Aramex International LLC.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, November 1, 2022 7:22 PM<br>
<b>To:</b> Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5016029] - Returns</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
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Order ID: 6171848767<br>
Tracking ID:48318210323<br>
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Assistance Required: Need urgent collection<br>
Issue Description:​Please note that it shows in the tracking that the products have been received from the customer, but the customer tells us that the products have not been delivered to the shipping team yet, please make sure and receive the products from
 the customer as soon as possible.<br>
Regards,<br>
CS Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sun, 30 Oct at 1:30 PM
<span class="separator">, Noura &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">التواصل ضروري يكون على هذا الرقم 0506496936 متاح 
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<span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>0509928745 ملغي نهائياً 
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>‫أُرسلت من الـ </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">iPhone</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫في 29‏/10‏/2022 الساعة 8:08 م، كتب/كتبت ‏</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">over chic</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
 ‏&lt;<a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style="font-family:-apple-system">[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>&gt;:
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>‫أُرسلت من الـ </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">iPhone</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫في 29‏/10‏/2022 الساعة 3:44 م، كتب/كتبت ‏</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">Max</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
 ‏&lt;<a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style="font-family:-apple-system">[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>&gt;:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا نورة، </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا على تواصلك معنا ومنحنا الفرصة لخدمتك.
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<span lang="AR-SA" style="font-size:10.5pt">تقبلي كامل اعتذارنا على الازعاج الذي قمت بمواجهته وعلى التاخير.
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<span lang="AR-SA" style="font-size:10.5pt">يظهر لنا أنه قد تم استلام طلب الارجاع للطلب (6171848767) بنجاح، من قبل ارامكس، نرجو منك التأكيد علينا في حال ما زالت المنتجات بحوزتك أم انه قد تم استلامها بالفعل.
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع لسماع ردك! </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك، </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم </span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5016029:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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