Subject: New Reply Received - late delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 18:29:06 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  late delivery  Ticket comment <div dir="auto">I havent received the order yet</div>
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<div>On Sat, 29 Oct 2022, 4:20 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5043244</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5043244<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Rana Almotri : </div>
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<div dir="ltr">Hi Ermma Malik,<br><br>Thank you for reaching out to us</div>
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<div dir="ltr">We have heard back from our courier partner and they told us that you requested them to deliver on 30th Oct, they will arrange on 29th as per your request.<br><br>
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<div dir="ltr">Please feel free to get in touch if you need further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5043244