Subject: Note Added - [#4914780] Conversation with مريم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 13:13:18 +0000

Hi ,    Shoeb Khan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4914780    Subject:  Conversation with مريم   Requester: مريم علي    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="color:black">Dear <a id="OWAAMA4E6A976690C4522A10DDF1063C48210" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a></span></div>
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<div class="MsoNormal"><span style="color:black">We have talked to the customer ; she has nothing to return also we the have voice record for the same . kindly advise what can we do .</span></div>
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<div class="MsoNormal"><span style="color:black">Thanks </span></div>
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<div class="MsoNormal"><span style="color:black">Shoeb </span></div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, October 26, 2022 3:58 PM<br>
<b>To:</b> Akash Datla &lt;[email-masked]&gt;; Shoeb Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; BM Olm Dammam &lt;[email-masked]&gt;; Karim Asklany &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4914780] - Conversation with مريم</div>
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<div class="MsoNormal">Hi <a id="OWAAMDC9DE70617C34A6A8B62237B8D6E05AB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akash Datla</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shoeb Khan</span></a>,</div>
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<div class="MsoNormal">Reminder.</div>
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<b>From:</b> Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 25, 2022 12:48 PM<br>
<b>To:</b> Shoeb Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4914780] - Conversation with مريم</div>
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<div class="MsoNormal">Dear Shoeb,</div>
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<div class="MsoNormal">Please look into below escalation . </div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 25, 2022 11:32 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4914780] - Conversation with مريم</div>
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<div class="MsoNormal">Hi <a id="OWAAMD0BC5CCB198641D59643C7B55B22CF10" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<div class="MsoNormal">2<sup>nd</sup> reminder. </div>
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<a id="OWAAME086B93A99F348D1A1BFC52D685DA98C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Karim Asklany</span></a>
<a id="OWAAMF221D4B1155147A790DEA82B650783F3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akash Datla</span></a> please assist</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, October 20, 2022 1:21 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4914780] - Conversation with مريم</div>
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<div class="MsoNormal">Hi <a id="OWAAM6CDE8115BF8C45ABA027FAD01EC26167" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<div class="MsoNormal">Update ?</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, October 13, 2022 5:16 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4914780] - Conversation with مريم</div>
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<div class="MsoNormal">Hi <a id="OWAAM97D7BD8ACBA149A183202C0CF6E57B94" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 29, 2022 10:31 AM<br>
<b>To:</b> BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4914780] - Conversation with مريم</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The return request was created on 12/09/22 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 25 Sep at 4:30 AM
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Hi Team,<br>
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Problem Statement: Late Collection<br>
Order Date : 11/09/2022<br>
Order ID: 6167479477<br>
Tracking ID: RP0912220004929<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 12/09/22 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards<br>
Amirh </span></div>
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