Subject: Note Added - [#5007069] هام للغاية
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 09:40:38 +0000

Hi ,    Fazil Shaikh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5007069    Subject:  هام للغاية   Requester: Arnooobh555    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Babyshop Team,</div>
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<div class="MsoNormal">The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.</div>
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<div class="MsoNormal">Code: 023-80PH-Y4F9-P4LG-76|Start Date: 25.10.2022 00:00:00|End Date: 24.12.2022 00:00:00</div>
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<div class="MsoNormal">Type: Serial Voucher|Concept: BABYSHOP|Territory: KSA|Checkout Site: N/A</div>
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<div class="MsoNormal">Value: 212 SAR|Minimum Threshold Value: 213 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE</div>
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<div class="MsoNormal">Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1</div>
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<div class="MsoNormal">Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><img width="132" height="63" style="width:1.375in;height:.6562in" id="Picture_x0020_61" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzIyODM0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Fv3i-UFpn75ZB_U-cGHFLMf2bn6aICYdGwyFKIQ0AIs" data-id="2044003228348" alt="Logo

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<div class="MsoNormal">     Fazil Shaikh</div>
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<div class="MsoNormal">     E-Commerce Content merchandiser</div>
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<div class="MsoNormal">     Landmark Digital group</div>
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<div>From:<span lang="EN-US"> Nisha Balakrishna &lt;[email-masked]&gt;
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<b>Sent:</b> 25 October 2022 14:16<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Fazil Shaikh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5007069] - هام للغاية</span>
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<a id="OWAAM40283B1E8D7E5640A0AA09B551D1BCBD" href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" style='font-family:"Calibri",sans-serif;text-decoration:none'>@Fazil Shaikh</span></a><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<b><span lang="en-AE"><img width="132" height="63" style="width:1.375in;height:.6562in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzIyODM0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YyYAT5sL_uzdLatBNGucXdsO1HqNQsiD9_K821v00PY" data-id="2044003228345" alt="Logo

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<div class="MsoNormal"><span lang="en-AE" style="color:black">Nisha Balakrishna</span></div>
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<b><span lang="en-AE" style="font-size:12.0pt;color:black">From:
</span></b><span lang="en-AE" style="font-size:12.0pt;color:black">Babyshop &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style="font-size:12.0pt">[email-masked]</span></a><span lang="en-AE" style="font-size:12.0pt;color:black">&gt;<br>
<b>Reply-To: </b>Babyshop &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style="font-size:12.0pt">[email-masked]</span></a><span lang="en-AE" style="font-size:12.0pt;color:black">&gt;<br>
<b>Date: </b>Sunday, October 23, 2022 at 2:34 AM<br>
<b>To: </b>Nisha Balakrishna &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style="font-size:12.0pt">[email-masked]</span></a><span lang="en-AE" style="font-size:12.0pt;color:black">&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style="font-size:12.0pt">[email-masked]</span></a><span lang="en-AE" style="font-size:12.0pt;color:black">&gt;<br>
<b>Subject: </b>Fwd: [#5007069] - هام للغاية</span>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Please create a voucher for the given details:<br>
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Order ID:6173702004<br>
Concept:BABYSHOP<br>
Country: KSA<br>
Value: 20 SAR<br>
Th value: 25 SAR<br>
Validity: 6 months<br>
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Thank you for your help.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 22 Oct at 7:17 AM
<span class="separator">, Arnooobh555 &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span class="separator"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نعم أقبل شكرا لكم </span></div>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Get
</span><a href="https://aka.ms/o0ukef" rel="noreferrer"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Outlook for iOS</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Babyshop &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Sent:</b> Friday, October 21, 2022 9:21:44 AM<br>
<b>To:</b> </span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Subject:</b> هام للغاية </span>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 5007069</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested
 in the trailing email below for us to help us resolve your query.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>عميلنا العزيز,</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5007069</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا
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</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>نتطلع الى ردكم.</span><span lang="en-AE" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>مرحبا عزيزي العميل</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>شكرا لتواصلك معنا</span><span lang="en-AE" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>تقبل كامل اعتذارنا على الازعاج الذي تسببنا به</span><span lang="en-AE" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>​تعويضا عن الضرر الحاصل سنقوم بتعويضك بقسيمه شرائية بقيمة 20ريال, نرجو منك اعلامنا في حال قبول القسيمه حتى نتمكن من إنشائها لك</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</span><span lang="en-AE" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>شكرا لك</span><span lang="en-AE" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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