Subject: Note Added - [#4910949] طلب استرداد مالي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 12:19:41 +0000

Hi ,    Mohammed Athar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4910949    Subject:  طلب استرداد مالي   Requester: [email-masked]    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">The refund is already done.</div>
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<div class="MsoNormal"><img width="924" height="407" style="width:9.625in;height:4.243in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzEzNTQwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RHj2ht1mSWLHbyoLmZsr8A5AxiLEuLhaai6bvtjXTso" data-id="2044003135404"></div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Athar Mohammed,</div>
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<div class="MsoNormal">Extn 3183</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, October 20, 2022 8:55 PM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Malik Ismail &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4910949] - <span lang="AR-SA" dir="RTL">طلب استرداد مالي</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Customer is reporting that they tried placing an order but the order was unsuccessful and their money was deducted. Kindly find the customer bank details and process the refund.<br>
As per JIRA they were not able to find this order in Hybris,<br>
Customer email - <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Amount deducted - SAR 223<br>
Date of transaction - Sep 22, 2021<br>
Card number - 4847833491111707</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please note the customer used MADA card</span></div>
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Thank you for your help\!<br>
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Regards,</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sat, 15 Oct at 9:13 PM
<span class="separator">, Mohammed Athar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>What is the issue please give the details.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 12, 2022 1:53 PM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4910949] - </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">طلب استرداد مالي
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<b><i><span style='font-size:13.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>HI @Athar Mohammed</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>A gentle Reminder on this!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please note the customer used MADA card</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly check and update us </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Safa.</span></div>
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