Subject: New Reply Received - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 03:52:12 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  late delivery  Ticket comment <div dir="auto">I have received the parcel</div>
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<div>On Sun, 23 Oct 2022, 4:20 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4991690</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4991690<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Amira Alanaz : </div>
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<div style="clear:both">Dear customer ,<br><br>
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<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.<br><div dir="ltr">We have checked and we would like to inform you that our courier team contacted on (+966536965024) and delivered the order on (16/10/22).</div>
<br><div>We request you to please check with your security, family members and neighbours regarding your order.</div>
<br><div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4991690