Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Oct 2022 16:07:02 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>We received thankyou.<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 19 Oct 2022, at 9:24 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5003030</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5003030<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Shroog Alshabib : </div>
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<div dir="ltr"><div dir="ltr">Hi Iqra ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">We would like to inform you that we have processed the refund of amount 75.60 SR on 15/10/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</span><br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5003030