Subject: New Reply Received - بشان قطعه لم تصل
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Oct 2022 12:20:20 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  بشان قطعه لم تصل  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear Akshay ,             </span></div>
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<div class="MsoNormal"><span style="color:#1F497D">The subjected shipment has been delivered successfully.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Akshay Berry [mailto:[email-masked]]
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<b>Sent:</b> Wednesday, October 19, 2022 3:12 PM<br>
<b>To:</b> Usman Aslam Qadri; Centrepoint<br>
<b>Cc:</b> Escalations Dxbteam; Key Accounts - KSA; Adel Yahya Awad; Mohammad Hameed Mohammad Fasi; Vishwajeet Singh<br>
<b>Subject:</b> RE: [#4926502] - // 290343110839 // <span lang="AR-SA" dir="RTL">
بشان قطعه لم تصل</span></span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi
<a href="mailto:[email-masked]" id="OWAAM47D801F0BC394BC1AE65B5F63A73A43C" rel="noreferrer">
<span style="text-decoration:none">@Usman Aslam Qadri</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Arrange delivery asap as per customer they are saying that they are being asked to visit the location and pickup this item. Kindly contact customer and deliver this item
 to their address.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>AWB:  290343110839</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Regards,</span></div>
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<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><img width="122" height="58" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjc0ODYyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lKUTSeZm_M5zS4CQ1fJDc1XUdohfa8As-RlIqex0_LE" data-id="2044002748623" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light","sans-serif"'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light","sans-serif";color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light","sans-serif"'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light","sans-serif"'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light","sans-serif"'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Usman Aslam Qadri &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Saturday, October 8, 2022 9:53 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Key Accounts - KSA &lt;[email-masked]&gt;; Adel Yahya Awad &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4926502] - // 290343110839 // <span lang="AR-SA" dir="RTL">
بشان قطعه لم تصل</span></span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear
</span><span style="font-size:10.5pt;font-family:-apple-system">Safa</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>,</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The delivery process not yet over, Kindly hold for the updates</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjc0ODYxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0-kSBi0HY8TfCjVfUarObTHdd00SLe6hqS8sMt-UMAk" data-id="2044002748612" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
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<b>Sent:</b> Friday, October 7, 2022 5:34 PM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4926502] - <span lang="AR-SA" dir="RTL">بشان قطعه لم تصل</span></span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly update us regarding this issue!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB:  290343110839<br>
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Customer is reporting missing item - 163576693 - Juniors - Juniors Peyton Side Bassinet<br>
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They are saying that they are being asked to visit the location and pickup this item. Kindly contact customer and deliver this item to their address.<br>
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Thank you for your help.<br>
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Regards,<br>
Safa.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4926502:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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 and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any
 loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4926502