Subject: Note Added - [#5004586] late delivery fodel issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 13:45:19 +0000

Hi ,    KSA Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5004586    Subject:  late delivery fodel issue   Requester: Nouraa938    Note Content:   <div dir="ltr">
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<div class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Calibri Light",sans-serif;color:rgb(85,85,85);letter-spacing:0.15pt'>Dear Team,</span></div>

<div class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Calibri Light",sans-serif;color:rgb(85,85,85);letter-spacing:0.15pt'> Thank you for your email. We will check the request
and we will get back to you shortly</span></div>

<span style='font-size:12pt;line-height:107%;font-family:"Calibri Light",sans-serif'>Let me know if you have any
question</span><br>
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<span style="color:rgb(34,34,34)">Thanks &amp; Regards, </span><br style="color:rgb(34,34,34)"><div dir="ltr" style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><b><div style="font-weight:400"><div style="font-size:12.8px"><div dir="ltr"><div dir="ltr">
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<span style="font-size:10pt;font-weight:bold;font-family:Arial,sans-serif;color:black">Fadia Abdullatif</span><span style="font-size:10pt;font-weight:bold;font-family:Arial,sans-serif;color:rgb(68,68,68)"> </span><span style="font-size:10pt;font-weight:bold;font-family:Arial,sans-serif"><font color="#cccccc">|</font></span><span style="font-size:10pt;font-weight:bold;font-family:Arial,sans-serif"><font color="#cccccc"> </font></span><b style="color:rgb(68,68,68);font-family:arial,helvetica,sans-serif;font-size:small">Customer Support Group</b><span style="font-family:Arial,sans-serif"><span style="color:rgb(102,102,102);font-size:13.3333px"><b><br></b></span></span><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">M:</span><font><span style="font-size:9pt"><font color="#282828">  +966 54 238 7485</font><font color="#eeeeee"> |</font><font color="#282828"> </font></span></font><span style="color:rgb(102,102,102);font-family:Arial,sans-serif;font-size:12px">E: </span><a href="mailto:[email-masked]" rel="noreferrer" style="color:rgb(17,85,204)" target="_blank">[email-masked]</a><span style="color:rgb(102,102,102);font-size:9pt;font-family:Arial,sans-serif"> </span>
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<div><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="66"></div>
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<div>On Sat, Oct 15, 2022 at 1:47 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team, <br><br>Problem Statement: Late delivery<br><br>Order Date: 11/10/2022<br>Order ID: 6173986413<br>Tracking ID:LM557708797<br><br>Assistance Required: Need urgent delivery<br>Issue Description: The order was shipped on <span style="white-space:pre-wrap" dir="ltr">​</span>2/10/22  but still not delivered to the customer.</div>
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<strong>In the tracking, it shows that the shipment is at the delivery point, but the customer told us that he did not find the shipment at the point, so we ask that the shipment be delivered to the point<br></strong>Please deliver the order on priority.<br><br>Regards,<br>CS Team</div>
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                            On
                            Sat, 15 Oct at  2:36 PM
                            <span>,  Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<div dir="rtl">مرحبا نورة،</div>
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<div dir="rtl">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</div>
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<div dir="rtl">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</div>
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<div dir="rtl">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</div>
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<div dir="rtl">نحن نقدر صبرك.</div>
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<div dir="rtl">أصدقائك ،</div>
<div dir="rtl">فريق الدعم</div>
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