Subject: Note Added - [#4928358] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 04:28:50 +0000

Hi ,    Bm Olmjeddah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4928358    Subject:  Delivery   Requester: Aleem    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">The courier delivered two order to the customer , each order with one container , if the customer received one order how come he confirmed receiving 2 package , kindly double check with the customer
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, October 12, 2022 6:52 PM<br>
<b>To:</b> Bm Olmjeddah &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Cc:</b> Karim Asklany &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4928358] - Delivery</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly note that the proof of delivery you have shared is regarding the order 6169749375 which has been received by the customer, however, the customer is contacting us regarding
 the below order:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>ID: 6169719128</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Tracking NO: FP0923220002975</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly Check &amp; Assist.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Mon, 3 Oct at 5:58 PM
<span class="separator">, Bm Olmjeddah &lt;[email-masked]&gt; wrote: </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please find the POD below
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>The customer confirmed receiving 2 packages , that day the courier has 2 orders for this customer and both order have one container
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;border:solid windowtext 1.0pt;padding:0in'><img width="344" height="629" style="width:3.5833in;height:6.552in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjQxMTM3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WS8MESGz8bG4OYGECLxOcEmme3AFExGVxCfmd6tyIyY" data-id="2044002411377" alt="Image removed by sender."></span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Bm Olmjeddah
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<b>Sent:</b> Sunday, October 2, 2022 2:51 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Akash Datla &lt;[email-masked]&gt;; Karim Asklany &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4928358] - Delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Dears</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We will check with the courier and update u
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From:</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, October 2, 2022 4:21 AM<br>
<b>To:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4928358] - Delivery</span>
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<b><i><span style='font-size:13.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>REMINDER!!</span></strong><b><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
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Problem Statement: Proof of Delivery<br>
Order ID: 6169719128<br>
AWB: FP0923220002975<br>
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Assistance Required: Need Proof of Delivery<br>
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Issue Description: The customer is saying he did not receive the order. Kindly share POD.<br>
Thank you for your help!<br>
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Regards, </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Wed, 28 Sep at 5:32 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement: Proof of Delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID: 6169719128</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>AWB: FP0923220002975</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Assistance Required: Need Proof of Delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,<br>
LSM Automation Bot</span></div>
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