Subject: Note Added - [#4928337] Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 17:41:15 +0000

Hi ,    Mohammed Athar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4928337    Subject:  Click & Collect   Requester: Mohammad Farooq    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">We have received the payment from the customer &amp; the order number is
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6171169481.</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#192330;background:whitesmoke'>Please create a JIRA with all the customer details to process the refund.</span></div>
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<div class="MsoNormal"><img width="761" height="185" style="width:7.9305in;height:1.9305in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjM3NzY2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9Va09YuFYB3zgNNPwDWXibsSX4SOcDu1RJUFig58F9U" data-id="2044002377660"></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, October 11, 2022 2:38 PM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4928337] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Customer is reporting that they have tried to place an order and the amount was deducted but no order placed. They have contacted their bank as well and they have advised
 the customer to contact us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Amount deducted - SAR 56</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Date of deduction - Sep 27, 2022</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Card number: 4685 4099 8910 7146</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Email -
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please check and refund if we have received the amount. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Safa.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4928337:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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