Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 19:23:34 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery juwana                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi juwana, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6173911421 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1011220002735     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0552406776            11:17 PM, 11th Oct                   hessah                   Hi, Thank you for contacting us. How may I help you?           11:18 PM, 11th Oct                     juwana                    greetings, i was informed that my order is on its way to my address since roughly 2 pm, and when i check the order status it’s still shipped!! And when i contacted centrepoint support and they sent me the status of my order it says it’s on it’s way           11:18 PM, 11th Oct                   hessah                   Is this your correct number 966552406776?           11:20 PM, 11th Oct                     juwana                    yes           11:20 PM, 11th Oct                   hessah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will contact you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           11:21 PM, 11th Oct                   hessah                   Do you have any other questions that I can help you with?           11:21 PM, 11th Oct                     juwana                    no that will be it, and please do solve it and if possible give me a quick feedback on the matterv           11:22 PM, 11th Oct                     juwana                    ‘Matter           11:22 PM, 11th Oct                     juwana                    It would be highly appreciated           11:22 PM, 11th Oct                   hessah                   You will be contact you via e-mail with updates           11:23 PM, 11th Oct                   hessah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:23 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4992573