Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 10:45:51 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/sh-aPevllIxR3tNIWnY6Pg~~/AALN9wA~/RgRlJnzZPVcDc3BjQgpjRFlJRWNvEOrAUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
We will proceed with an urgent pickup at the earliest as requested.<br>
<br>
Best Regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/10/2022 1:42 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Re: [#4705209] - Returns<br>
 
</div>
<div dir="ltr">
<a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-6" rel="noreferrer">@ShipaDelivery Support</a> FYKA.

<div> </div>

<div>Best Regards,</div>

<div> </div>
</div>

<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Tue, Oct 11, 2022 at 12:50 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

<blockquote class="gmail_quote">
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="m_7545231493735482239OWAAMA0611A0263DA4EEEA883989753FB4B11" rel="noreferrer" target="_blank"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa</span></a> <a href="mailto:[email-masked]" id="m_7545231493735482239OWAAME4791351D05A43FEB2CA11131313E5EB" rel="noreferrer" target="_blank"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Abdulrahman Rdwan</span></a>,</div>

<div class="MsoNormal"> </div>

<div class="MsoNormal">Collection still not done.</div>

<div class="MsoNormal"> </div>

<div class="MsoNormal">Regards,</div>

<div>
<div class="MsoNormal"><img alt="Logo

Description automatically generated" height="58" id="m_7545231493735482239_x0000_i1070" style="width:1.2666in;height:0.6083in" width="122"></div>

<div class="MsoNormal"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></div>

<div class="MsoNormal">Vendor Support &amp; Escalations Specialist</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +971 4 5172125</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></div>
</div>

<div class="MsoNormal"> </div>

<div>
<div>
<div class="MsoNormal">
<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, September 30, 2022 10:37 AM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Mohammad Hameed Mohammad Fasi &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Vishwajeet Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4705209] - Returns</div>
</div>
</div>

<div class="MsoNormal"> </div>

<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b></div>

<div>
<div>
<div class="MsoNormal"><span style="font-size:1pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in"><img alt="Image removed by sender." height="1" id="m_7545231493735482239Picture_x0020_20" style="width:0.0083in;height:0.0083in" width="1"></span></div>
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<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team,</span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Kindly note that the address is now updated and will be collected as soon as possible. </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">Best regards, </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div>
<br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="m_7545231493735482239labelnamesf">Zaid Damra</span><br>
<span class="m_7545231493735482239labeltitlesf">Customer Care</span></span><br>
<a href="https://www.shipa.com/" rel="noreferrer" target="_blank"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="m_7545231493735482239Picture_x0020_21" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="m_7545231493735482239labelnormal"> 800 SHIPA</span><br>
<span class="m_7545231493735482239labelnormal"><a href="https://www.shipa.com" rel="noreferrer" target="_blank">www.shipa.com</a> </span></span>
</div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div align="center" class="MsoNormal" style="text-align:center">
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>29/9/2022 6:27 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>EMP613 Zaid Damra (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>); <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>RE: [#4705209] - Returns</span>
</div>

<div><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"><a href="mailto:[email-masked]" id="m_7545231493735482239OWAAMD67360401E5349C883B0BCB31D1C8842" rel="noreferrer" target="_blank"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa Alhajaj</span></a> <a href="mailto:[email-masked]" id="m_7545231493735482239OWAAMBAFA19E0D8984AC984F82D17100B7706" rel="noreferrer" target="_blank"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Abdulrahman Rdwan</span></a>,</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Reminder on the below.</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">New AWB: SD008164443</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Number:  0543395560</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Address : Jubail Industrial City House 340  street Dammam aldaayiri, Dammam 15</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Regards,</span></div>

<div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in"><img alt="Image removed by sender. Logo

Description automatically generated" height="58" id="m_7545231493735482239Picture_x0020_19" style="width:1.275in;height:0.6in" width="122"></span></div>

<div class="MsoNormal"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></div>

<div class="MsoNormal">Vendor Support &amp; Escalations Specialist</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +971 4 5172125</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></div>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10pt;font-family:'verdana' , sans-serif">From:</span></b><span style="font-size:10pt;font-family:'verdana' , sans-serif"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, September 4, 2022 1:08 PM<br>
<b>To:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4705209] - Returns</span>
</div>
</div>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Hi <a href="mailto:[email-masked]" id="m_7545231493735482239OWAAM5F15D4DBA78C4493B3668E87B7432E65" rel="noreferrer" target="_blank"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa</span></a> <a href="mailto:[email-masked]" id="m_7545231493735482239OWAAM13BC47268DDA4896B2277C197CD3E4FB" rel="noreferrer" target="_blank"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Nujoud</span></a>,</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Reminder for collection asap.</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">AWB: SD007793295</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Number:  0543395560</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Regards,</span></div>

<div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in"><img alt="Image removed by sender. Logo

Description automatically generated" height="58" id="m_7545231493735482239Picture_x0020_58" style="width:1.275in;height:0.6in" width="122"></span></div>

<div class="MsoNormal"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></div>

<div class="MsoNormal">Vendor Support &amp; Escalations Specialist</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +971 4 5172125</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></div>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10pt;font-family:'verdana' , sans-serif">From:</span></b><span style="font-size:10pt;font-family:'verdana' , sans-serif"> Shipa Delivery Support (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, September 2, 2022 1:06 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4705209] - Returns</span>
</div>
</div>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></div>

<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b></div>

<div>
<div>
<div class="MsoNormal"><span style="font-size:1pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in"><img alt="Image removed by sender. Image removed by sender." height="1" id="m_7545231493735482239Picture_x0020_1" style="width:0.0083in;height:0.0083in" width="1"></span></div>
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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team,<br>
<br>
Kindly note that the order will be collected within 48 hours. <br>
<br>
Best regards, <br>
  </span></div>

<div>
<br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="m_7545231493735482239labelnamesf0">Zaid Damra</span><br>
<span class="m_7545231493735482239labeltitlesf0">Customer Care</span></span><br>
<a href="https://www.shipa.com/" rel="noreferrer" target="_blank"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender. Image removed by sender." height="160" id="m_7545231493735482239Picture_x0020_2" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="m_7545231493735482239labelnormal"> 800 SHIPA</span><br>
<span class="m_7545231493735482239labelnormal"><a href="https://www.shipa.com" rel="noreferrer" target="_blank">www.shipa.com</a> </span></span>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">  </span></div>

<div align="center" class="MsoNormal" style="text-align:center">
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>1/9/2022 8:57 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; EMP613 Zaid Damra (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>)<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#4705209] - Returns<br>
  </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly update</span></div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
</div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007793295 <br>
Number:  0543395560<br>
Address : Jubail Industrial City House 340  street Dammam aldaayiri, Dammam 15<br>
<br>
Kindly arrange collection of this shipment on priority<br>
<br>
Regards,<br>
Samer</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Tue, 30 Aug at 10:52 AM <span class="m_7545231493735482239separator">, Arwa Alhajaj &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote: </span></span></div>

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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">@ShipaDelivery Support</a>  FYKA.</span></span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards,</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">On Mon, Aug 29, 2022 at 12:19 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">HiTeam,</span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly assist</span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007793295 </span></span></div>
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:'-apple-system'">Number:  0543395560</span></strong></div>
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:'-apple-system'">Address : Jubail Industrial City House 340  street Dammam aldaayiri, Dammam 15</span></strong></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal">
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly arrange collection of this shipment on priority</span></span><br>
<br>
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></span><br>
<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="m_7545231493735482239separator">Support team</span></span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">On Tue, 23 Aug at 3:24 PM , Arwa Alhajaj &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote: </span></span></div>

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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Akshay,</span></span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly provide us with the complete address to reattempt the collection. As the address registered on the order is invalid. </span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div>
<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards, </span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">On Tue, Aug 23, 2022 at 3:17 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa Alhajaj</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@Nujoud Qasem</span></a>, </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">  </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Reminder for below collection. </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">  </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007550957 </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">  </span></span></div>
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<div>
<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards, </span></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system';border:1pt solid;padding:0in"><img alt="Image removed by sender. Image removed by sender. Logo

Description automatically generated" height="58" id="m_7545231493735482239gmail-m_2607168547123648519gmail-m_-7520382041971003882Picture_x0020_58" style="width:1.275in;height:0.6in" width="122"></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></span></div>
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<div>
<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Vendor Support &amp; Escalations Specialist </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +971 4 5172125</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">  </span></span></div>
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<span class="m_7545231493735482239separator"><b><span style="font-size:10.5pt;font-family:'-apple-system'">From:</span></b></span><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> Shipa Delivery Support (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;</span></span><br>
<span class="m_7545231493735482239separator"><b><span style="font-size:10.5pt;font-family:'-apple-system'">Sent:</span></b></span><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> Wednesday, August 10, 2022 6:16 PM</span></span><br>
<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="m_7545231493735482239separator"><b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a></span><br>
<span class="m_7545231493735482239separator"><b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> [email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span><br>
<span class="m_7545231493735482239separator"><b>Subject:</b> RE: [#4705209] - Returns </span></span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b></span></div>
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<div class="MsoNormal"><span style="font-size:1pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in"><img alt="Image removed by sender. Image removed by sender. Image removed by sender." height="1" id="m_7545231493735482239gmail-m_2607168547123648519gmail-m_-7520382041971003882Picture_x0020_1" style="width:0.0083in;height:0.0083in" width="1"></span></div>
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<span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team,</span></span><br>
<br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="m_7545231493735482239separator">Well noted. We will proceed with the needed action.</span><br>
<br>
<span class="m_7545231493735482239separator">Best regards,</span><br>
<span class="m_7545231493735482239separator">  </span></span>
</div>
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<br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="m_7545231493735482239separator">Zaid Damra</span><br>
<span class="m_7545231493735482239separator">Customer Care</span></span><br>
<a href="https://www.shipa.com/" rel="noreferrer" target="_blank"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender. Image removed by sender. Image removed by sender." height="160" id="m_7545231493735482239gmail-m_2607168547123648519gmail-m_-7520382041971003882Picture_x0020_2" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="m_7545231493735482239separator"> 800 SHIPA</span><br>
<span class="m_7545231493735482239separator"><a href="https://www.shipa.com" rel="noreferrer" target="_blank">www.shipa.com</a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;</span></span><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong><span class="m_7545231493735482239separator">10/8/2022 2:56 PM GMT+04:00</span><br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong><span class="m_7545231493735482239separator"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span><br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><span class="m_7545231493735482239separator"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong><span class="m_7545231493735482239separator">Re: [#4705209] - Returns</span><br>
<span class="m_7545231493735482239separator">  </span></span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">@ShipaDelivery Support</a>  </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif">FYKA please</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif">On Wed, Aug 10, 2022 at 12:46 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</span></span></div>
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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Sirs,</span></span><br>
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly update us on the below, thank you for your help!</span></span><br>
<br>
<br>
<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="m_7545231493735482239separator">AWB: SD007550957</span><br>
<br>
<span class="m_7545231493735482239separator">The above shipment has not been collected from the customer yet.</span><br>
<span class="m_7545231493735482239separator">Kindly arrange collection of this shipment on priority</span></span>
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<div>
<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></span></div>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Support team</span></span></div>
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<br>
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">4705209:1125156</span></span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif">-- </span></span></div>
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<span class="m_7545231493735482239separator"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Nujoud Qasem</span></span><br>
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Account Management - KSA</span></span><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="font-size:13.5pt;font-family:'times new roman' , serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender. Image removed by sender. Image removed by sender." height="200" id="m_7545231493735482239gmail-m_2607168547123648519gmail-m_-7520382041971003882Picture_x0020_4" style="width:2.0833in;height:2.0833in" width="200"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="m_7545231493735482239separator"> +962791569460</span><br>
<strong><span style="font-family:'verdana' , sans-serif">O:</span></strong><span class="m_7545231493735482239separator"> 800 74472</span><br>
<span class="m_7545231493735482239separator"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span><br>
<span class="m_7545231493735482239separator"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></span><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer" target="_blank">www.landmarkgroup.com</a> </span></span></div>
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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Arwa Alhajaj</span></span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator">Account Management</span></div>
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<div class="MsoNormal"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="font-size:13.5pt;font-family:'times new roman' , serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender. Image removed by sender." height="200" id="m_7545231493735482239Picture_x0020_10" style="width:2.0833in;height:2.0833in" width="200"></span></a></div>
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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></span><br>
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></span>
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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Arwa Alhajaj</span></span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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<div class="MsoNormal"><span class="m_7545231493735482239separator">Account Management</span></div>
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<div class="MsoNormal"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="font-size:13.5pt;font-family:'times new roman' , serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender. Image removed by sender." height="200" id="m_7545231493735482239Picture_x0020_11" style="width:2.0833in;height:2.0833in" width="200"></span></a></div>
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<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></span><br>
<span class="m_7545231493735482239separator"><span style="font-size:10.5pt;font-family:'-apple-system'"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></span>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">4705209:1125156</span>
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<div><span style="font-size:10pt;font-family:'verdana' , sans-serif">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer" target="_blank">www.landmarkgroup.com</a> </span></div>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer" target="_blank">www.landmarkgroup.com</a>
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<div class="gmail_signature" dir="ltr">
<div dir="ltr">Arwa Alhajaj
<div><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></div>

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<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4705209