Subject: New Reply Received - Conversation with رنا الزهراني
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 07 Oct 2022 14:14:19 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Conversation with رنا الزهراني  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/3QP4tPxVv1_tnn2XMWfqUg~~/AALN9wA~/RgRlIWe1PVcDc3BjQgpjPzU0QGP-NJNGUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
<div>Dear Team,</div>

<div>Thank you for reaching us, </div>

<div>The shipment has been currently scheduled and will be attempted at the earliest. </div>

<div>Best Regards,</div>

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<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>7/10/2022 8:09 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#4958873] - Conversation with رنا الزهراني</div>

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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
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Order ID: 6169953322<br>
Tracking ID:SD008126498<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 25/09/22 date. But the items still not collected.<br>
Please collect the items on priority.<br>
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Regards,<br>
CS Team</div>
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<blockquote class="freshdesk_quote">On Wed, 5 Oct at 8:40 PM <span class="separator">, Rana Ali &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator">اهلين الاسم : رنا الزهراني </span></div>

<div dir="rtl"><span class="separator">الباحه الربيان تحت مستشفى الملك فهد </span></div>

<div dir="rtl"><span class="separator">رقم التواصل : 0559746774</span></div>

<div dir="rtl"><span class="separator">رقم الطلب : <span style="font-size:inherit">6169953322</span> </span></div>

<div dir="rtl"><span class="separator"><span style="font-size:inherit">الى الان لم يتم استلام الطلب مني ولم يتم التواصل من خلال شركه الشحن </span></span></div>
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<span class="separator">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a> </span>
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<span class="separator"><font color="#000000" style="font-size:11pt"><b>من:</b> Max &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Wednesday, October 5, 2022 1:22:58 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re: [#4958873] - Conversation with رنا الزهراني</font> </span>

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<div><span class="separator">مرحباً عميلنا العزيز,<br>
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<div><span class="separator">شكراً لك على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
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<div><span class="separator">نطلب منك من فضلك إطلاعنا على العنوان الكامل ورقم الاتصال الذي تطلب التسليم من أجله حتى نتمكن من الاتصال بشريك البريد السريع وإبلاغه بنفس الشيء.<br>
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<div><span class="separator">نتطلع إلى الاستماع منك قريباً ونتمنى لك يوماًسعيداً! ابق بأمان!<br>
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<div><span class="separator">تحياتنا ,</span></div>

<div><span class="separator">Centrepoint فريق دعم العملاء.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4958873