Subject: Note Added - [#4907728] Promotions or Gift Vouchers
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 07 Oct 2022 12:23:31 +0000

Hi ,    Max Sharaya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4907728    Subject:  Promotions or Gift Vouchers   Requester: ki    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
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<div class="MsoNormal">I called the customer on 2<sup>nd</sup> of Oct and he told me that there is no issue.</div>
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<div class="MsoNormal">Now I am trying to call him again put no answer.</div>
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<div class="MsoNormal">Ziyad </div>
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<div class="MsoNormal">Max sharaya </div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, October 7, 2022 8:23 AM<br>
<b>To:</b> Max Sharaya &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4907728] - Promotions or Gift Vouchers</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">We have checked with the customer and he reported that no one contact him to resolve the issue.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly check and update us!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sun, 2 Oct at 4:10 PM
<span class="separator">, Max Sharaya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Dear team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">We contacted with the customer and the issue has been resolved.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thanks
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Ziyad
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">From: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, October 2, 2022 2:49 PM<br>
<b>To:</b> Max Sharaya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4907728] - Promotions or Gift Vouchers</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-Apple-System;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>A gentle Reminder on this!</span></strong><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Customer is reporting that he purchased an item from the store for SAR 19 but the price before sale mention on item was SAR 17. Customer purchased the item from MAX Sharaya
 Mall, Makkah.<br>
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Customer contact number is 0509190914 and invoice is attached.<br>
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Please contact the customer and help to resolve this with them. They have already raised this to MOC.<br>
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Thank you for your help!<br>
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Regards,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Safa.</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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