Subject: Note Added - [#4940148] Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 11:14:07 +0000

Hi ,    Ghadeer added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4940148    Subject:  Re: Your products are on the way   Requester: Adna A.    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears ,</div>
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<div class="MsoNormal">We attempts the shipment many times and the customer didn’t answer.
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<div class="MsoNormal">Thank you</div>
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<span style="FONT-SIZE: 10pt">Ghadeer F. Siraj</span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 10pt">غدير سراج</span> </h1>
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<span style="FONT-SIZE: 8pt"></span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt">محلل عمليات التجارة الالكترونية</span> </h6>
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<span style="FONT-SIZE: 8pt">M. <font color="#153c3f">  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt; COLOR: #00c8e1">T. <font color="#153c3f">+966112897834</font>
</span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt; COLOR: #00c8e1">E. <font color="#153c3f">29242</font>
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<span style="FONT-SIZE: 8pt">E. <font color="#153c3f">[email-masked]</font></span> 
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<span style="FONT-SIZE: 8pt">W.</span> <a class="txt-light" style="FONT-SIZE: 8pt; TEXT-DECORATION: none; COLOR: #00c8e1; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="https://splonline.com.sa/" target="_blank" rel="noreferrer">
<font color="#153c3f">SPLonline.com.sa</font></a> </h6>
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2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, October 4, 2022 10:09 AM<br>
<b>To:</b> SPL | CARE &lt;[email-masked]&gt;; Rashed S. AlMusharraf &lt;[email-masked]&gt;; Ghadeer F. Siraj &lt;[email-masked]&gt;<br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4940148] - Re: Your products are on the way</div>
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<strong><span style='font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:black'> : This email is not from Saudi Post | SPL. Do not click
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order ID:6170707302<br>
Tracking ID:CRDSAL0584339722</span><u><span style="font-size:10.0pt"><br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on </span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'> 25/09/22 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
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Regards,<br>
CS Team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sun, 2 Oct at 6:18 PM
<span class="separator">, Adna A. &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Good pm admin..any possibility to deliver my order? I've been waiting for it. please clarify. Thank you.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Adna Ahrendt</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, Sep 30, 2022, 10:26 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Dear Customer,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was
 provided at the time of placing this order but without success: 0591956036. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We request you to please share with us your contact number as well as your full address so that we can arrange the delivery for you accordingly.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thanks,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Centrepoint Support Team</span></div>
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