Subject: Note Added - [#4912251] late click&collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Oct 2022 07:35:52 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4912251    Subject:  late click&collect   Requester: السلام عليكم    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMEBA0D16D20AC49B0B00D3D4A6FD62F07" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Order status is ready for customer pick up.</div>
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<div class="MsoNormal">Kindly connect the customer and inform him to visit the store and collect his order.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, October 3, 2022 10:23 AM<br>
<b>To:</b> Shawqiyaah Cp &lt;[email-masked]&gt;<br>
<b>Cc:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4912251] - late click&amp;collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<strong><span style="font-family:-apple-system">REMINDER</span></strong><br>
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Order Number: 6168810218<br>
Store Code: Babyshop21192<br>
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Order placed on Sep 17, 2022  and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on (+966548570356) and ask them to collect their order.<br>
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Thank you for your help!<br>
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Thank You,<br>
Centrepoint Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 27 Sep at 12:58 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4912251" rel="noreferrer">#4912251</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">السلام عليكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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Hi Team,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">​<strong><span style="font-family:-apple-system">REMINDER
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Order Number: 6168810218<br>
Store Code: Babyshop21192<br>
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Order placed on Sep 17, 2022  and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on (+966548570356) and ask them to collect their order.<br>
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Thank you for your help!<br>
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Regards,<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 24 Sep at 3:43 PM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">السلام عليكم
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to Centrepoint Stores </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span lang="AR-SA" dir="RTL" style="color:#3F3F46">مرحبًا بك في متاجر سنتربوينت</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">من فضلك ادخل اسمك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">السلام عليكم</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟</span><br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">حالة الطلب</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">الرجاء إدخال رقم طلبك للمتابعة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
<b>Customer: </b>6168810218<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">طلبك اقترب من أن يكون معك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>!
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#127881;</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">الطلب سيكون جاهز للاستلام قريبًا</span><br>
<span lang="AR-SA" dir="RTL">سنعلمك عندما يصبح بإمكانك استلامه</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا</span><br>
<i>[Customer Feedback: <span lang="AR-SA" dir="RTL">غير راض للغاية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>]</i><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟
</span></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">نعم </span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال عنوان البريد الإلكتروني</span><br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال رقم الجوال المسجل</span><br>
<b>Customer: </b>0548570356</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">السلام عليكم عميلنا العزيز،شكرًا على تواصلك معنا و منحنا الفرصة لخدمتك, معك ريناد. كيف يمكنني مساعدتك ؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">السلام عليكم</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">فى عندى طلب على نفس الرقم</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">والطلب متاخر بقاله اسبوع لم يصل</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">من فضلك تسريع عمليه توصيل الطلب</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لانى مسافر خلال اسبوع</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">عندى ٣ طلبات الرجاء تسريع</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">عمليه تجهيز الطلبات</span><span style="color:#3F3F46"></span>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">إبقى معنا</span></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:37 PM, 24th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعتذر منك على التأخير، سيتم رفع طلبك للجهة المعنيه حتى يتم تجهيز الطلب باسرع وقت ممكن</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:39 PM, 24th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل هناك شيء اخر يمكنني مساعدتكم به اليوم ؟ </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:39 PM, 24th Sep</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>. </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:42 PM, 24th Sep</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/660537811422461" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4912251:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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