Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 16:56:53 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery umair feroz                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  umair feroz Bot:  Hi umair feroz, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6170736936 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0928220003160     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0565059960            08:44 PM, 28th Sep                     umair feroz                    My order delivery date 27 September but not delivered my order right now           08:45 PM, 28th Sep                   hessah                   Hi(umair ), Thank you for contacting us. How may I help you?           08:45 PM, 28th Sep                   hessah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:45 PM, 28th Sep                   hessah                   +966565059960 alzagel cargo office alhamad street near shifa aljazira hospital [email-masked]           08:46 PM, 28th Sep                   hessah                   Is this your correct address and number?           08:46 PM, 28th Sep                     umair feroz                    Yes           08:48 PM, 28th Sep                     umair feroz                    This correct address and mobile number           08:49 PM, 28th Sep                     umair feroz                    Please reply today my order delivered or not           08:51 PM, 28th Sep                   hessah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will contact you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           08:54 PM, 28th Sep                   hessah                   Do you have any other questions that I can help you with?           08:54 PM, 28th Sep                   hessah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:56 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4934222