Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 21:52:46 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>So what should I do <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Sep 2022, at 19:22, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4792320</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4792320<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Reenad Alosaimi : </div>
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<div dir="ltr">Hi Hind,<br>
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Thank you for contacting us.<br>
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We apologize for the inconvenience caused.<br>
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Regarding the order: 6160982890 Please note that the refund (215.00 SAR) has been successfully processed by us.</div>
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<div dir="ltr">Please raise an objection to your bank and provide them with the transaction reference number<strong dir="ltr"> 224011046515<br>
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Feel free to contact us for assistance<br>
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your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4792320