Subject: Note Added - [#4901843] Conversation with mona
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Sep 2022 03:04:12 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4901843    Subject:  Conversation with mona   Requester: Ahmed_mona_loveforever    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance. We are happy to help you.</div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/333607" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/333607</a></span>
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<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px"><span style="font-weight: 700"><span style="box-sizing: border-box; color: rgb(0, 0, 0)">Thanks and Regards,</span></span></span></div>
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<font color="#000000"><strong>Akshita Bisht</strong></font><br style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span style="font-weight: 700"><span style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)">Technical Engineer</span></span> | <span style="box-sizing: border-box; color: rgb(0, 0, 0)">FarEye</span></span></span>
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<span style="font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box">Call: </span><span style='box-sizing: border-box; font-size: 13px; font-family: "trebuchet ms", arial, sans-serif; background-color: rgb(250, 250, 250); color: rgb(34, 34, 34)'>+91 70-6595-6595 </span></span><span style="font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box"> || <a href="http://www.getfareye.com/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.getfareye.com</a></span></span><div style="box-sizing: border-box; word-break: break-word; font-size: small">
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<span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt; font-family: "times new roman", serif; color: rgb(0, 0, 0)'> </span><img src="https://ci3.googleusercontent.com/proxy/9Hy8-VrQp2PaYuSyNL5dBC2Rm2pYF0tH6OtIrSYfN86jLBlqW0gw_Ts3x3cIJWQ8Qh-gT-D2PfxBemKB4zkFEfo1n2lN-Pz_=s0-d-e1-ft#https://www.getfareye.com/assets/images/signature.jpg" alt="FarEye Signature banner" height="82px" data-height="82" style="box-sizing: border-box; cursor: pointer; width: 427.506px" class="fr-fic fr-dii">
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                            On
                            Sat, 24 Sep at  7:55 AM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div>Hi Team,<br><br>Problem Statement: Updating order status<br><br>Order Date :19/09/2022<br>Order ID:6169286389<br>Tracking ID:CRDSAL0580007722<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status.<br><br>Regards,<br>CS Team</div>
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                            Thu, 22 Sep at  6:26 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div>Hi Team,</div>
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<div>Problem Statement: Updating order status</div>
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<div>Order Date :19/09/2022</div>
<div>Order ID:6169286389</div>
<div>Tracking ID:CRDSAL0580007722</div>
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<div>Assistance Required: Mark the order as delivered.</div>
<div>The customer confirmed to us that she has received the order. kindly update the order status.</div>
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<div>Regards,</div>
<div dir="ltr">CS Team</div>
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                            Wed, 21 Sep at  5:30 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="ltr"><div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4901843" rel="noreferrer">#4901843</a> raised by Ahmed_mona_loveforever ([email-masked]).</div></div>
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<br>Hi Team,<br><br>Problem Statement: Updating order status<br><br>Order Date :19/09/2022<br>Order ID:6169286389<br>Tracking ID:CRDSAL0580007722<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status.<br><br>Regards,<br>CS Team</div>
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                            Wed, 21 Sep at  5:28 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="rtl">مرحبا حبيبه ،</div>
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<div dir="rtl">شكرا على تواصلك معنا.</div>
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<div dir="rtl">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به لكم.</div>
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<div dir="rtl">نود إعلامكم انه تم إنشاء طلب ارجاع للطلب رقم (6169286389) بتاريخ 21/09/22 وسيتم استلام الطلب من قبل شريك النقل شيبا خلال 3 الى 5  أيام عمل. وفي حال عدم استلام المرتجعات من قبل شريك النقل شيبا خلال الوقت المحدد الرجاء التواصل معنا مجددا لكي يتم خدمتكم على اكمل وجه.</div>
<div dir="rtl" style="text-align: right"> كما يمكنكم تتبع طلب الارجاع عبر موقع شيبا  (<a href="http://www.aramex.com/track/shipments" rel="noreferrer" dir="ltr"></a><a href="https://shipa.com/ar/track/" rel="noreferrer">https://shipa.com/ar/track/</a>) من خلال رقم التتبع (SD008092940)</div>
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<div dir="rtl" style="text-align: right">​اما بخصوص طلب التحديث ..يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.<br><br>
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<div dir="rtl" style="text-align: right"><a href="https://extcssa.lmsin.net/cscockpit/index.zul#:~:text=0-,SD008092940,-elharith.elsiddig" dir="ltr" rel="noreferrer"></a></div>
<div dir="rtl">شكرا على تسوقكم وتعاونكم معنا.</div>
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<div dir="rtl">لا تتردد في التواصل معنا في حال وجود أي استفسارات.</div>
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<div dir="rtl">أصدقائك</div>
<div dir="rtl">فريق الدعم</div>
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