Subject: Note Added - [#4745604] Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 20:13:14 +0000

Hi ,    Max.balad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4745604    Subject:  Feedback or suggestions   Requester: Smow    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hello everyone </div>
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<div class="MsoNormal">We had misunderstood by one of our clints .because of the new machine self-checkout ,one of the workers tried to help the customer by showing her how to use it but the customer thought the worker tried
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<div class="MsoNormal">To order her to do her  job ,we called her back and explained  to her that the worker tried to help her and show her how to use the machine ,</div>
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<div class="MsoNormal">And we apologized on behalf of the shop.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Hassan </div>
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<div>From: Abhilash Kuttalam &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, September 16, 2022 4:28 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Max balad &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4745604] - Feedback or suggestions</div>
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<a id="OWAAM529178" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max balad</span></a> please check and reply to all </div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div class="MsoNormal">Get <a href="https://aka.ms/qtex0l" rel="noreferrer">Outlook</a> for iOS</div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, September 13, 2022 12:52:18 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4745604] - Feedback or suggestions</span> </div>
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<div class="xmsonormal">Hi <a id="OWAAMB9CD61AB31604490B0E1A0EE29A8F656" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a>,</div>
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<div class="xmsonormal">Reminder for the below.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 6, 2022 11:05 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4745604] - Feedback or suggestions</div>
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<div class="xmsonormal">Hi <a id="OWAAM02F53D27E7234E98BA09FD7AB537DB60" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a>,</div>
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<div class="xmsonormal">Please assist with the below issue ASAP :</div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">The customer complains about the bad treatment from Store Staff.</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Please contact the customer and provide full assistance.</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Jeddah - Branch, Al-Baghdadiyah District, Al-Madinah Al-Munawwarah Road</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">The employee’s name: maryam</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Customer name : laheg al sultan </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Customer number : 0530699090 </span></div>
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<div class="xmsonormal"><img width="298" height="188" style="width:3.1041in;height:1.9583in" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MzExOTc1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SWeosTWnIJ9Q75nLkH_gkpPr3qAzGu03BA2BjqvrcLc" data-id="2043383119750"></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, August 27, 2022 9:31 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4745604] - Feedback or suggestions</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Kindly update </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">The customer complains about the bad treatment from Store Staff.</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Please contact the customer and provide full assistance.</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Jeddah - Branch, Al-Baghdadiyah District, Al-Madinah Al-Munawwarah Road</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">The employee’s name: maryam</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Customer name : laheg al sultan </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Customer number : 0530699090 </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Regards,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Samer</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 25 Aug at 4:51 PM
<span class="xseparator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4745604" rel="noreferrer">#4745604</a> raised by Smow (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">The customer complains about the bad treatment from Store Staff</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please contact the customer and provide full assistance.</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Jeddah - Branch, Al-Baghdadiyah District, Al-Madinah Al-Munawwarah Road</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">The employee’s name: maryam</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer name : laheg al sultan </span></div>
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<div class="xmsonormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System">Customer number : 0530699090 </span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4745604:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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