Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 13:22:39 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/M_5-w5wRbGBcT8oyBq3TvA~~/AALN9wA~/RgRkyliaPVcDc3BjQgpi3xol6WLumfNmUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
<div>Dear Team,<br>
<br>
We will do our best to arrange the collection at the earliest convenience.<br>
<br>
Best regards,<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/8/2022 3:21 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#4681802] - Returns<br>
 
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<div dir="ltr">​Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Late collection</span><br>
<br>
<span dir="ltr" style="font-size:14px">Order ID: 6156558731</span><br>
<span dir="ltr" style="font-size:14px">Tracking ID: SD007596994</span><br>
<br>
<span style="font-size:14px">Assistance Required: Need urgent collection</span><br>
<span dir="ltr" style="font-size:14px">Issue Description: Customer raised a return request on 27/07/22 date. But the items still not collected.</span><br>
<span style="font-size:14px">Please collect the items on priority.</span><br>
<br>
<span style="font-size:14px">Regards,</span><br>
<span dir="ltr" style="font-size:14px">CS Team</span>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 2 Aug at 3:05 PM <span class="separator">, ليان نايف &lt;[email-masked]&gt; wrote: </span>

<div><span class="separator">الرجاء التواصل معي للارجاع </span></div>
<span class="separator"> </span>
</blockquote>
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</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/4ARDjyMdNB2hz2jjO8_Riw~~/AALN9wA~/RgRkyliaPlcDc3BjQgpi3xol6WLumfNmUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4681802