Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 09:32:14 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/lOEN8_2EVD1IiUVnCaDBSg~~/AALN9wA~/RgRkvkUaPVcDc3BjQgpi2JoR3WJf9MtBUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team, <br>
<br>
<br>
<br>
The customer refused to provide his ID number to proceed with the delivery. <br>
<br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/7/2022 10:47 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Re: [#4645965] - Delivery<br>
 
</div>
<div dir="ltr">
<a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-0" rel="noreferrer">@ShipaDelivery Support</a>  FYKA.

<div> </div>

<div>Best Regards,</div>

<div> </div>
</div>

<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Sun, Jul 24, 2022 at 10:44 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

<blockquote class="gmail_quote">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team, <br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date: 15/07/2022<br>
Order ID: 6155792925<br>
Tracking ID: SD007512058<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on <span dir="ltr" style="white-space:pre-wrap">​</span>6/07/22 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
CS Team</div>
</div>

<div>
<blockquote>On Sat, 23 Jul at 3:17 PM , وريف &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:

<div style="direction:rtl">رقم الطلب 6155792925 </div>

<div style="direction:ltr"><img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MzMyOTQyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Vmg1e6PzFu5IZs_YhzD3EOVeUyHjf-B1S6AyBk6ONtk"></div>

<div dir="ltr">
<div style="direction:ltr">Sincerely…</div>

<div style="direction:ltr">Wareef Tulbah</div>
</div>

<div dir="ltr"> 
<blockquote> </blockquote>
</div>

<div>
<blockquote>
<div>On 23 Jul 2022, at 11:24 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
 </div>

<blockquote>
<div dir="ltr">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="rtl" style="text-align:right">مرحبا وريف،<br>
<br>
شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
<br>
نحن نعتذر بصدق عن أي إزعاج تسببنا به نود إعلامكم أنه تحققنا من عنوان البريد الإلكتروني التالي: <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> ولا يمكننا إيجاد أي طلب. نرجوا من فضلك تزويدنا برقم طلبك حتى نساعدك وفقًا لذلك ايضا يرجى العلم ان رقم الطلب يبدأ برقم 6 وهو عدد يتكون من 10 ارقام .<br>
<br>
نتطلع إلى الاستماع منك قريبًا. شكرا لك على مساعدتك!<br>
<br>
أصدقائك ،<br>
فريق الدعم</div>
</div>

<div> </div>
</div>
</div>
</div>
</blockquote>
</blockquote>
</div>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote>
</div>

<div> </div>
--

<div class="gmail_signature" dir="ltr">
<div dir="ltr">Abdulrahman Rdwan<br>
<font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> +962770753282<br>
<strong>O:</strong> 80074472<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a>
</div>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/WBpLBHJk6ndc5JS2FlSUJg~~/AALN9wA~/RgRkvkUaPlcDc3BjQgpi2JoR3WJf9MtBUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4645965