Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 08:43:27 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/dBc4bKyDGE87BFF6laOVXQ~~/AALN9wA~/RgRkvjmsPVcDc3BjQgpi2SwG3WLKtMilUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team, <br>
<br>
<br>
<br>
We will arrange for the collection at the earliest. <br>
<br>
<br>
<br>
Best regards, 
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/7/2022 10:30 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Re: [#4648346] - Returns<br>
 
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<a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-3" rel="noreferrer">@ShipaDelivery Support</a> FYKA, please.

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<div>Best Regards,</div>

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<div class="gmail_attr" dir="ltr">On Sun, Jul 24, 2022 at 8:53 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
<br>
Order ID: 6153987177<br>
Tracking ID: SD007475725<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 10/07/22 date. But the items still not collected.<br>
Please collect the items on priority.<br>
<br>
Regards,<br>
CS Team</div>
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<blockquote>تشغيل الأحد, 24 يوليو في 8:51 ص , Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; كتب:

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<div dir="rtl">مرحبا ال هيام،</div>

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<div dir="rtl">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</div>

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<div dir="rtl">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</div>

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<div dir="rtl">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</div>

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<div dir="rtl">نحن نقدر صبرك.</div>

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<div dir="rtl">أصدقائك ،</div>

<div dir="rtl">فريق الدعم</div>
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<div class="gmail_signature" dir="ltr">
<div dir="ltr">Arwa Alhajaj
<div><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></div>

<div><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a></div>

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<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/6Rpp_b1VSIT2u3XSBkUBzQ~~/AALN9wA~/RgRkvjmsPlcDc3BjQgpi2SwG3WLKtMilUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4648346