Subject: Note Added - [#4618539] Conversation with هند
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jul 2022 15:49:01 +0000

Hi ,    Ghadeer added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4618539    Subject:  Conversation with هند   Requester: هند    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears ,</div>
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<div class="MsoNormal">We attempts the shipment many times and the customer didn’t answer.
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<div class="MsoNormal">Thank you</div>
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<span style="FONT-SIZE: 10pt">Ghadeer F. Siraj</span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 10pt">غدير سراج</span> </h1>
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<span style="FONT-SIZE: 8pt"></span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt">محلل عمليات التجارة الالكترونية</span> </h6>
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<span style="FONT-SIZE: 8pt">M. <font color="#153c3f">  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt; COLOR: #00c8e1">T. <font color="#153c3f">+966112897834</font>
</span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt; COLOR: #00c8e1">E. <font color="#153c3f">29242</font>
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<span style="FONT-SIZE: 8pt">E. <font color="#153c3f">[email-masked]</font></span> 
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<span style="FONT-SIZE: 8pt">W.</span> <a class="txt-light" style="FONT-SIZE: 8pt; TEXT-DECORATION: none; COLOR: #00c8e1; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="https://splonline.com.sa/" target="_blank" rel="noreferrer">
<font color="#153c3f">SPLonline.com.sa</font></a> </h6>
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2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</div>
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<font color="gray">Disclaimer:<br>
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, July 16, 2022 8:39 AM<br>
<b>To:</b> Rashed S. AlMusharraf &lt;[email-masked]&gt;; SPL | CARE &lt;[email-masked]&gt;; Ghadeer F. Siraj &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4618539] - Conversation with <span lang="AR-SA" dir="RTL">
هند</span>
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<strong><span style='font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:black'> : This email is not from Saudi Post | SPL. Do not click
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date: 04/07/2022<br>
Order ID: 6154166007<br>
Tracking ID: CRDSAL0533796122<br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">​05/07/22  but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
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Regards,<br>
CS Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 16 Jul at 6:41 AM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">هند
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">الرجاء المتابعه .شكرا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>! </span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">الطلبيه تاخرت بما فيه الكفايه</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> </span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">احصل على
</span><span dir="RTL" style="font-size:10.5pt;font-family:-apple-system"><a href="https://aka.ms/o0ukef" rel="noreferrer"><span dir="LTR">Outlook
</span><span lang="AR-SA" style='font-family:"Calibri",sans-serif'>لـ</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"><span dir="LTR"></span><span dir="LTR"></span> iOS</span></a></span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span lang="AR-SA" style="color:black">من:</span></b><span lang="AR-SA" style="color:black">
</span><span dir="LTR" style="font-family:-apple-system;color:black">Landmark Group</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span> &lt;</span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏تم الإرسال:</b> </span><span dir="LTR" style="font-family:-apple-system;color:black">Thursday, July 14, 2022 9:49:34 PM</span><span lang="AR-SA" style="color:black"><br>
<b>إلى:</b> </span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>
 &lt;</span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏الموضوع:</b> </span><span dir="LTR" style="font-family:-apple-system;color:black">Re: [#4618539] - Conversation with</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>
 هند</span><span lang="AR-SA" style="font-size:10.5pt"> </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا هند،</span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتواصلك معنا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتعاونكم وتفهمكم معنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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