Subject: New Reply Received - wrong item delivered
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Jun 2022 17:55:20 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  wrong item delivered  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
my God you have terrible customer service</div>
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this email is about then item i got that i did not order </div>
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Order #6150122801</h1>
the item that i did not order AND RECEIVED IN MY SHIPMENT is a dress with</div>
<div style="font-size:12pt;margin:0px;color:black"> bar code: 164368670 </div>
<span style="font-size:12pt;margin:0px;color:black">price: 85 riyals</span><br>
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<span style="font-size:12pt;margin:0px;color:black">size 16</span>
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<span style="font-size:12pt;margin:0px;color:black">i went to the store to return it and they told me to contact the customer service department</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="font-size:12pt;margin:0px;color:black"> TELL ME WHAT THE HELL AM I SUPPOSE TO DO WITH THAT ITEM?</span>
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<span style="font-size:12pt;margin:0px;color:black">THAT I DID NOT ORDER </span>
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<span style="font-size:12pt;margin:0px;color:black">BEACUSE THE STORE IS REFUSING TO ISSUE A REFUND AND TOLD ME TO CONTACT CUSTOMER SERVICE</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 24, 2022 5:35 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4527464] - wrong item delivered
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<div dir="ltr">Hi Hira ,<br>
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Thank you for contacting us.<br>
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We regret to inform you that the product ( Ankle Length Pants with Pocket Detail and Elasticised Waistband ) from order No. ( 6150122801 ) ​<span dir="ltr" style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">has
 been canceled due to its out of stock so we have partially shipped your order and the order invoice has been adjusted.<br>
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Thank you for your cooperation and shopping with us.</span>​</div>
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Thank you for your cooperation and shopping with us.<br>
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We apologize for any inconvenience and thank you for your patience.<br>
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Feel free to contact us for further assistance.<br>
 <br>
your friends<br>
Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4527464