Subject: New Reply Received - Order # 6148901505
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 12:37:37 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Order # 6148901505  Ticket comment <div>Hi, </div>
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<div>I have requested the return on call. And the rider picked up the parcel day before. I haven’t received any refund or any acknowledgment from Centrepoint  as of now. Kindly update.</div>
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<div>Best,<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Jun 13, 2022, at 5:17 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hijab Raza,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>Please note that the exchange service is not currently available for (Centerpoint) products, products can be returned within 14 days through one of the following options:<br>1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.centrepointstores.com/" rel="noreferrer">https://www.centrepointstores.com/</a>), and choosing the products you want to return .<br>3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends<br>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4492141