Subject: Ticket Assigned - Conversation with ahmed alessawy
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 14:20:14 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed alessawy ahmed alessawy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed alessawy Bot:  Hi Ahmed Alessawy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6148846365 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966590950278            06:12 PM, 14th Jun                   Hissah                   Hi(ahmed ), Thank you for contacting us. i am HESSA  How may I help you?           06:13 PM, 14th Jun                     ahmed alessawy                    Hi Hessa           06:13 PM, 14th Jun                     ahmed alessawy                    I made an order number 6148846365           06:13 PM, 14th Jun                     ahmed alessawy                    Tracking says they tried to csntact me and I didn't respond, but Noone tried to csntact me. I wish to receive my package today           06:14 PM, 14th Jun                   Hissah                   Minutes please to be checked           06:15 PM, 14th Jun                     ahmed alessawy                    Ok           06:15 PM, 14th Jun                   Hissah                   +966590950279 is this your number ?           06:16 PM, 14th Jun                     ahmed alessawy                    Yes           06:17 PM, 14th Jun                   Hissah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will get in touch with you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           06:18 PM, 14th Jun                   Hissah                   Do you have any other questions that I can help you with?           06:18 PM, 14th Jun                     ahmed alessawy                    Thanks           06:19 PM, 14th Jun                   Hissah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:19 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4497430