Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jun 2022 15:46:57 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Hello,</div>
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<div dir="auto">I initiated return and the guy came to pick it up but he refused to accept as it was not same size of order. In this case what should I do?</div>
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<div dir="auto">Regards</div>
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<div dir="auto">Tanveer <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODM5NTU1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8-3ZnKPx6_vSHhyAgn6P8TZLXCwUMT5aZmcPWxTkr94" data-id="2043348395558" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Jun 2022 at 3:13 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Tanveer Ahmad  ,<br><br>Thank you for contacting us.<br><br>Please note that the exchange service is not currently available for (Centerpoint) products, products can be returned within 14 days through one of the following options:<br>1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.centrepointstores.com/" rel="noreferrer" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>https://www.centrepointstores.com/</a>), and choosing the products you want to return .<br>3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4485655