Subject: Note Added - [#4460537] Conversation with صالح
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 03:46:19 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4460537    Subject:  Conversation with صالح   Requester: صالح    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr"><span style='color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Dear Abdulilah,</span></div>
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<div dir="ltr">Greetings!!</div>
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<div style="line-height: normal">We would like to inform you that we are proceeding with ticket # 306864 closure. Below is the summary for your reference.</div>
<div><span rel="tempredactor"><br></span></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Issue Raised:-</strong> Manual status update</span></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Solution Provided:-</strong> Status already updated</span></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Root Cause or RCA id:-</strong> NA</span></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Is Permanent Solution Required:-</strong> NA</span></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Permanent Solution (If Any):-</strong> NA</span></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">JIRA ID:-</strong> NA</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor">Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor">After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.</span></div>
<div><span rel="tempredactor">Please provide your valuable feedback.</span></div>
<div><span rel="tempredactor">An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.</span></div>
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<div>Thanks and Regards,</div>
<div><br></div>
<div> Abhishek Kumar<span style="font-family: tahoma, sans-serif">, Technical Engineer</span>
</div>
<div> <a href="http://www.getfareye.com/" rel="noreferrer" style="background-color: rgb(255, 255, 255); color: rgb(17, 85, 204)" target="_blank">FarEye<span style="font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Tue, 7 Jun at 12:54 AM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Abdulilah,</div>
<div><br></div>
<div dir="ltr">As per your concern, we have checked and found that the delivered status has been already published for the shared reference number. Below we are sharing the snapshot for your reference as well.</div>
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<div dir="ltr">Request Body:<br>{<br>  "customer_shipment_id": "614719608923999991",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2022-06-06 21:40:22",<br>  "entry_type": "Hybris",<br>  "order_id": "6147196089",<br>  "chargeable_weight": "1.0",<br>  "scac": "ZAJ",<br>  "seller_organization_code": "LMG_KSA",<br>  "ship_node": "2399999",<br>  "tracking_id": "Z6138625",<br>  "reference_number": "Z6138625"<br>}<br>Response Body:<br>{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b30312020f98f9962376da425"}}<br>
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<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Thanks &amp; Regards, </span></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></span></div>
<div><strong>Sakshee Maurya</strong></div>
<div><span style="box-sizing: border-box; word-break: break-word; font-size: 12.8px"><span style="font-weight: 700">Technical Engineer | FarEye</span></span></div>
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<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2kjJKrHn_P0SuygpLV4cdXEfiVUr6fbawAoeOz-GJzYoegk_Svck6V-Btk78uaOa9Trp9AwEbJshxx6Pjy7ByZfWyA5UQBda_A4HHHHfdyVZq1s=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-04.png" alt="Twitter" width="20" style="box-sizing: border-box; font-size: 13px" class="fr-fic fr-dii"></a></td>
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<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin" width="20" style="box-sizing: border-box; font-size: 13px" class="fr-fic fr-dii"></a></td>
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<div style="box-sizing: border-box; word-break: break-word; font-size: small"><div></div></div>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Mon, 6 Jun at  9:45 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear <span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Abdulilah</span>,</div>
<div><br></div>
<div dir="ltr">Greetings from FarEye!<br><br>We would like to inform you that we have received your concern regarding order status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.<br>
</div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/306864" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/306864</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px"><span style="font-weight: 700"><span style="box-sizing: border-box; color: rgb(0, 0, 0)">Thanks and Regards,</span></span></span></div>
<div>
<font color="#000000"><strong>Vaibhav Thathola</strong></font><br style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span style="font-weight: 700"><span style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)">Technical Engineer</span></span> | <span style="box-sizing: border-box; color: rgb(0, 0, 0)">FarEye</span></span></span>
</div>
<div> </div>
<div style="box-sizing: border-box; word-break: break-word">
<span style="font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box">Call: </span><span style='box-sizing: border-box; font-size: 13px; font-family: "trebuchet ms", arial, sans-serif; background-color: rgb(250, 250, 250); color: rgb(34, 34, 34)'>+91 70-6595-6595 </span></span><span style="font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box"> || <a href="http://www.getfareye.com/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.getfareye.com</a></span></span><div style="box-sizing: border-box; word-break: break-word; font-size: small"><div style="box-sizing: border-box; word-break: break-word"><div>
<span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt; font-family: "times new roman", serif; color: rgb(0, 0, 0)'> </span><img src="https://ci3.googleusercontent.com/proxy/9Hy8-VrQp2PaYuSyNL5dBC2Rm2pYF0tH6OtIrSYfN86jLBlqW0gw_Ts3x3cIJWQ8Qh-gT-D2PfxBemKB4zkFEfo1n2lN-Pz_=s0-d-e1-ft#https://www.getfareye.com/assets/images/signature.jpg" alt="FarEye Signature banner" height="82px" data-height="82" style="box-sizing: border-box; cursor: pointer; width: 427.506px" class="fr-fic fr-dii">
</div></div></div>
</div>
</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Mon, 6 Jun at  9:40 PM
                            <span class="separator">,  Landmark Group &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Hi Team,<br><br>Problem Statement: Updating Delivery order status<br>Order Date : 02/06/2022<br>Order ID: 6147196089<br>Tracking ID: Z6138625<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status, So the customer will be able to create return request and follow up for the same.<br><br>Regards,</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Abdulilah</div>
</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Mon, 6 Jun at  7:57 PM
                            <span class="separator">,  صالح &lt;[email-masked]&gt;  wrote:
                            <table style="margin-left: auto;margin-right: auto">  <tbody>
<tr>    <td>      <table style="margin:0px auto;background: #f4f8fa;overflow: auto;padding: 0 15px; min-width: 500px; margin: 0px">          <tbody>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left">
<div>
<b>Bot: </b> مرحبًا ، بك في !<br><b>Bot: </b> يرجى إدخال اسمك<br><b>Customer: </b> صالح<br><b>Bot: </b> مرحبًا ، ماذا تحتاج للمساعدة؟<br><b>Customer: </b> عملية الإرجاع<br><b>Bot: </b> يرجى اختيار موقعك<br><b>Customer: </b> المملكة العربية السعودية<br><b>Bot: </b> </div>
<div>هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.</div>
<div>
<br>طلب إرجاع المنتج أونلاين من حسابك.<br>أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]</div>
<div>
<br>لمزيد من التفاصيل يرجى قراءة <a target="" rel="noreferrer">عملية الإرجاع</a> في مركز المساعدة.</div>
<br><b>Bot: </b> هل تمكنت من حل الاستعلام الخاص بك<br><b>Customer: </b> لا<br><b>Bot: </b> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br><b>Customer: </b> Yes<br><b>Bot: </b> رجاءا أدخل بريدك الإلكتروني<br><b>Customer: </b> [email-masked]<br><b>Bot: </b> الرجاء إدخال رقمك<br><b>Customer: </b> 0501209122<br><div></div>
</div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:46 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px">
<div>مرحبا صالح شكرا لتواصلك معنا , معك حصه </div>
<div>كيف يمكنني مساعدتك ؟</div>
</div>        <div style="color: #999999;font-size: 11px;clear: right">07:47 PM, 06th Jun</div>
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<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>اهلا عزيزتي عندي اشكالية واتمنى حلها</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:47 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>فيه منتجات ابي ارجعها ومش ظاهرة عندي خاصية الارجاع</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:48 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>لان الطلب لم يتم اغلاقه بعد!</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:48 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px">
<div>هل بامكانك تزويدي برقم الطلب ؟</div>
<div>حتى اتمكن من مساعدتك </div>
</div>        <div style="color: #999999;font-size: 11px;clear: right">07:48 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>معلق على حالة "جار الانشاء"</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:48 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>الان</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:48 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px">
<div>هل بامكانك تزويدي برقم الطلب ؟</div>
<div>حتى اتمكن من مساعدتك </div>
</div>        <div style="color: #999999;font-size: 11px;clear: right">07:49 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>6147196089</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:50 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>دقائق من فضلك ليتم التحقق</div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:50 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>تمام</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:51 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br><br>نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:52 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:52 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>بيتم التواصل معي عن طريق ايش بالضبط؟</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:52 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>عن طريق الايميل</div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:53 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:53 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>هل استفساري هذا له رقم طلب او اي رقم لمتابعة الموضوع في حال ما تم التواصل معي؟</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:54 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>بامكانك الارجاع التواصل معنا هنا وسوف تتم مساعدتك على اكمل وجه</div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:55 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>ولكن بإذن الله سوف يتمالتواصل معك</div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:55 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:55 PM, 06th Jun</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">صالح</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B5.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>ان شاء الله، الله يعطيك العافية ما قصرتي</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:56 PM, 06th Jun</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Hissah</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_076f106f737baf87682aa564a6102164917fc69bb1a239ccb403162859f00e38/img_k7vfplvqqi_a7d5f94f979aa72885644c86f386c45d784654be090ee418a57accb67c776c6b.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>كان من دواعي سروري مساعدتكم. </div></div>        <div style="color: #999999;font-size: 11px;clear: right">07:57 PM, 06th Jun</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/621671283312977" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
</table>    </td>  </tr>
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</table>
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