Subject: Note Added - [#4453642] update order status
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 03:14:23 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4453642    Subject:  update order status   Requester: abdulaziz    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Dear Sir/mam,</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Greetings!!</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; line-height: normal" dir="ltr">We would like to inform you that we are proceeding with ticket # 306563 closure. Below is the summary for your reference.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Issue Raised:-</strong> Manual status update</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Solution Provided:-</strong> Status already updated</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Root Cause or RCA id:-</strong> NA</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Is Permanent Solution Required:-</strong> NA</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">Permanent Solution (If Any):-</strong> NA</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><strong style="box-sizing: border-box; font-weight: 700">JIRA ID:-</strong> NA</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.</span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.</span></div>
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<span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">​</span><br style="box-sizing: border-box">
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Please provide your valuable feedback.</span></div>
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<span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">​</span><br style="box-sizing: border-box">
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span dir="ltr" rel="tempredactor" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.</span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/306563" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/306563</a></span>
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<div>Thanks and Regards,</div>
<div><br></div>
<div> Abhishek Kumar<span style="font-family: tahoma, sans-serif">, Technical Engineer</span>
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<div> <a href="http://www.getfareye.com/" rel="noreferrer" style="background-color: rgb(255, 255, 255); color: rgb(17, 85, 204)" target="_blank">FarEye<span style="font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Sun, 5 Jun at  6:14 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Reenad,</div>
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<div dir="ltr">As per your request we have checked and found that Delivered status for the mentioned order has already been published at FarEye. Below is a screenshot for your reference.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQxMTcyODE1MjksImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.92i8J24otq-v22S4kqNAWWbxUioAb286TEbU7vAwqzk" style="width: auto" class="fr-fic fr-fil fr-dib" data-id="24117281529"></div>
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<div dir="ltr">Please do let us know if you need further assistance regarding this issue, we will be happy to help.</div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif' dir="ltr">​<br></span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/306563" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/306563</a></span>
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<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px"><span style="font-weight: 700"><span style="box-sizing: border-box; color: rgb(0, 0, 0)">Thanks and Regards,</span></span></span></div>
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<font color="#000000"><strong>Vaibhav Thathola</strong></font><br style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span style="font-weight: 700"><span style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)">Technical Engineer</span></span> | <span style="box-sizing: border-box; color: rgb(0, 0, 0)">FarEye</span></span></span>
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<div> </div>
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<span style="font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box">Call: </span><span style='box-sizing: border-box; font-size: 13px; font-family: "trebuchet ms", arial, sans-serif; background-color: rgb(250, 250, 250); color: rgb(34, 34, 34)'>+91 70-6595-6595 </span></span><span style="font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box"> || <a href="http://www.getfareye.com/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.getfareye.com</a></span></span><div style="box-sizing: border-box; word-break: break-word; font-size: small"><div style="box-sizing: border-box; word-break: break-word"><div>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Sun, 5 Jun at  6:06 PM
                            <span class="separator">,  Landmark Group &lt;[email-masked]&gt;  wrote:
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<div dir="ltr"><div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4453642" rel="noreferrer">#4453642</a> raised by abdulaziz ([email-masked]).</div></div>
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<div dir="ltr">Hi team,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Problem Statement: update order status <br><br>Order Date : May 24, 2022<br>Order ID: 6145449321<br>Tracking ID: Z6121883<br><br>Assistance Required: Mark the order as delivred.<br>the customer has comfirmed to us that he/ she recieved the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.<br><br>Regards,</div>
<div dir="ltr">Reenad</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Sun, 5 Jun at  4:18 PM
                            <span class="separator">,  abdulaziz &lt;[email-masked]&gt;  wrote:
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">abdulaziz</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left">
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<b>Bot: </b> مرحبًا ، بك في !<br><b>Bot: </b> يرجى إدخال اسمك<br><b>Customer: </b> abdulaziz<br><b>Bot: </b> مرحبًا ، ماذا تحتاج للمساعدة؟<br><b>Customer: </b> عملية الإرجاع<br><b>Bot: </b> يرجى اختيار موقعك<br><b>Customer: </b> المملكة العربية السعودية<br><b>Bot: </b> </div>
<div>هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.</div>
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<br>طلب إرجاع المنتج أونلاين من حسابك.<br>أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]</div>
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<br>لمزيد من التفاصيل يرجى قراءة <a target="" rel="noreferrer">عملية الإرجاع</a> في مركز المساعدة.</div>
<br><b>Bot: </b> هل تمكنت من حل الاستعلام الخاص بك<br><b>Customer: </b> لا<br><b>Bot: </b> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br><b>Customer: </b> Yes<br><b>Bot: </b> رجاءا أدخل بريدك الإلكتروني<br><b>Customer: </b> [email-masked]<br><b>Bot: </b> الرجاء إدخال رقمك<br><b>Customer: </b> 0560769748<br><div></div>
</div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">04:11 PM, 05th Jun</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>السلام عليكم عبدالعزيز،شكرًا على تواصلك معنا و منحنا الفرصة لخدمتك, معك ريناد. كيف يمكنني مساعدتك ؟</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:11 PM, 05th Jun</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:11 PM, 05th Jun</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">abdulaziz</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>#6145449321</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">04:12 PM, 05th Jun</div>    </td>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">abdulaziz</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>ابي ارجع منتجات من خلال المتجر</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">04:13 PM, 05th Jun</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>دقيقة من فضلك ليتم التحقق<br>إبقى معنا</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:13 PM, 05th Jun</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل تم استلام الطلب كامل؟</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:13 PM, 05th Jun</div>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">abdulaziz</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>نعم</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">04:14 PM, 05th Jun</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر سيتم رفع الطلب لتحديثه ثم تتمكن من الارجاع</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:14 PM, 05th Jun</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:14 PM, 05th Jun</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">abdulaziz</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>كيف الطريقة اذا ابي ارجع المنتجات بواسطة المحل ؟</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">04:15 PM, 05th Jun</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>فقط برقم الطلب لكن يجب الانتظار حتى يتم تحديث الطلب ثم تتمكن من الارجاع</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:16 PM, 05th Jun</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>يرجى العلم بأن خيارات الاستبدال غير متوفرة حاليا لمنتجات (ماكس) , يمكن إرجاع المنتجات خلال 14 يوم عن طريق إحدى الخيارات التالية:<br>1- يمكنك الإتصال بفريق دعم العملاء على (8001111629) لحجز موعد استلام المنتج المراد إرجاعه.<br>2- يمكنك أيضا حجز موعد استلام المنتج المرتجع عبر الإنترنت عن طريق تسجيل الدخول إلى حسابك والانتقال إلى سجل الطلبات ثم انقر على "رقم الطلب" من هذه الصفحة (<a href="https://www.maxfashion.com/sa/ar/)%D8%8C" rel="noreferrer">https://www.maxfashion.com/sa/ar/)،</a> واختيار المنتجات التي تريد إرجاعها.<br>3- يمكنك زيارة أقرب فرع من (ماكس) و إرجاع المنتج إلى الفرع.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:16 PM, 05th Jun</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:16 PM, 05th Jun</div>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">abdulaziz</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>لا شكرا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">04:17 PM, 05th Jun</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Reenad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه</div></div>        <div style="color: #999999;font-size: 11px;clear: right">04:17 PM, 05th Jun</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/621264364420452" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
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