Subject: Ticket Assigned - Conversation with Saad
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 07:15:25 +0000

Hi Abdullah Abuthnain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saad Saad                    Order number 6377483803           10:53 AM, 09th Feb                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           10:53 AM, 09th Feb                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           10:53 AM, 09th Feb                     Saad                    2           10:53 AM, 09th Feb                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           10:53 AM, 09th Feb                     Saad                    3           10:54 AM, 09th Feb                   New                   Please give us your 10 Digit Order number starting with 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           10:54 AM, 09th Feb                     Saad                    Order number 6377483803           10:54 AM, 09th Feb                   New                   Please wait, you will be assisted shortly.           10:54 AM, 09th Feb                   New                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.             10:54 AM, 09th Feb                   New                   Given the high number of messages we are currently receiving, we are experiencing high wait time. We will get back to you shortly. Please be sure to describe your query in detail. Thank you for your cooperation.            10:54 AM, 09th Feb                     Saad                    6377483803           10:54 AM, 09th Feb                     Saad                    When i will going to get my refund ?           10:54 AM, 09th Feb                   abdullah                   hi wait please           10:58 AM, 09th Feb                     Saad                    Okay           10:58 AM, 09th Feb                   abdullah                   please give me your email ?           11:05 AM, 09th Feb                     Saad                    [email-masked]           11:05 AM, 09th Feb                   abdullah                   i will escalate your problem to the team they will contact you within 48 hours           11:07 AM, 09th Feb                   abdullah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:14 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3869925