Subject: Note Added - [#4506482] damaged item took by team - 6148500375
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jun 2022 07:41:06 +0000

Hi ,    Nikhilesh Hardas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4506482    Subject:  damaged item took by team - 6148500375   Requester: Waqas Afzal    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Cs Team </div>
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<div class="MsoNormal">Said item is not available in Dammam Stock. Will Check with other territory and confirm.</div>
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<div class="MsoNormal">Hi <a id="OWAAM9819219BF41C43EF9EEF9121A7C52D68" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbwhfurniture Dammam</span></a> 
<a id="OWAAM96F418A416024E08BC717574BA665CAA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Raees Ansari</span></a>  - Pls check and arrange stock for the below mention item and confirm. Accordingly will arrange for the replacement.</div>
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<div class="MsoNormal"><img width="926" height="402" style="width:9.6458in;height:4.1875in" id="Picture_x0020_24" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MDY1MzYxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sIpVcMnOaLQGVit3xr5NT4JD-9DuWxB8FC8IPjEDwIs" data-id="2043350653616"></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Nikhilesh</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, June 18, 2022 7:09 AM<br>
<b>To:</b> Chamila JananathDasanayaka &lt;[email-masked]&gt;; Hbdammam Whdelivery &lt;[email-masked]&gt;; Nikhilesh Hardas &lt;[email-masked]&gt;<br>
<b>Cc:</b> Asif Mohdyusuf &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4506482] - damaged item took by team - 6148500375</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Replacement the item.</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order id:
<a href="https://landmarkgroupservice.freshdesk.com/a/tickets/4506482" target="_blank" rel="noreferrer">
<span style="color:#183247;font-weight:normal;text-decoration:none">614850037</span><span style="color:#183247;font-weight:normal;text-decoration:none">5</span></a> </span></strong><b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'><br>
<strong><span style='font-family:"-apple-system",serif'>New CRM : 3948633</span></strong></span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Cx follow up please update us ,Damaged table delivered and then taken back with a commitment to redeliver it, Carolina Marble Top Coffee Table -damage
 please issue needs to replace it. kindly note the attachment.</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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The Support Team.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 16 Jun at 6:23 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Late delivery</span></strong><b><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
<strong><span style='font-family:"-apple-system",serif'>Order id: <a href="https://landmarkgroupservice.freshdesk.com/a/tickets/4506482" rel="noreferrer">
<span style="color:#183247;font-weight:normal;text-decoration:none">614850037</span><span style="color:#183247;font-weight:normal;text-decoration:none">5</span></a> </span></strong><br>
<strong><span style='font-family:"-apple-system",serif'>CRM : 3938906</span></strong></span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly arrange the new item  at the earliest possible as it took so long </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>.Thanks &amp; Regards,<br>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 16 Jun at 5:36 PM
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Order Number: 6148500375
<br>
Damaged table delivered and then taken back with a commitment to redeliver it.</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:24 PM, 16th Jun</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Still waiting for delivery of the damaged table taken back</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:25 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="958" height="1280" style="width:9.9791in;height:13.3333in" id="_x0000_i1034" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_d613c8e566aa665d05c5ee7b401d919f5381e2b41d570dd813ac434303f138eb/img_hbb029bkso_b92f61580cd797e0f605b230876d603eccc8dc352a6540699e25854c74ce2687.jpeg"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:25 PM, 16th Jun</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">abdullah</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_50775ea2e43ed64ed48d9b95edaf080f547e07b1d04d78c614369295547c12e9/img_l3n2t0k3ms_b465f3802f240da903d4ef600c38211eac93d2a80a098b1864feb6a819485a0b.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hi. Thank you for contacting us. you are talking to Abdullah. How may I help you?</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:26 PM, 16th Jun</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">abdullah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_50775ea2e43ed64ed48d9b95edaf080f547e07b1d04d78c614369295547c12e9/img_l3n2t0k3ms_b465f3802f240da903d4ef600c38211eac93d2a80a098b1864feb6a819485a0b.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Kindly share your registered email ID for further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:26 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:28 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Hello Abdullah</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:28 PM, 16th Jun</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">abdullah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_50775ea2e43ed64ed48d9b95edaf080f547e07b1d04d78c614369295547c12e9/img_l3n2t0k3ms_b465f3802f240da903d4ef600c38211eac93d2a80a098b1864feb6a819485a0b.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">does the item taken by team ?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:29 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Yes they took it back and not yet delivered. He promised to deliver the next day. However, it’s 2 days passed not yet received.</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:31 PM, 16th Jun</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">abdullah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_50775ea2e43ed64ed48d9b95edaf080f547e07b1d04d78c614369295547c12e9/img_l3n2t0k3ms_b465f3802f240da903d4ef600c38211eac93d2a80a098b1864feb6a819485a0b.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">we apologize to you dear customer however the team will bring the new item in next coming days 2-4 days please wait</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:32 PM, 16th Jun</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">abdullah</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_50775ea2e43ed64ed48d9b95edaf080f547e07b1d04d78c614369295547c12e9/img_l3n2t0k3ms_b465f3802f240da903d4ef600c38211eac93d2a80a098b1864feb6a819485a0b.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I hope this helps, please feel free to come back and chat with us if you have any queries in the future.</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:34 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Waqas Afzal</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Sure looking forward to receive it ASAP</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:36 PM, 16th Jun</span></div>
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<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/625174564954105" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
</div>
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</blockquote>
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</blockquote>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4506482:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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