Subject: New Reply Received - Late delivery-6822670768
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 13:11:20 +0000

Hi Aws Adra,  The customer has responded to the ticket.  Late delivery-6822670768  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/6nQG3slWCspuDtGTzDmbyQ~~/AALN9wA~/RgRmI771PVcDc3BjQgpkPnWLQmTQY0mZUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team, <br>
<br>
<br>
We will arrange for the delivery accordingly and at the earliest within next week starting from the 24th of April. <br>
<br>
We will do our best to expedite the process and our driver will contact the customer to confirm and coordinate. <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/4/2023 7:57 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#6130811] - مرحبا<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi team,</div>

<div> </div>

<div>Late Delivery</div>

<div> </div>

<div dir="ltr">Order ID: 6822670768</div>

<div dir="ltr">Tracking ID: SD010412829</div>

<div dir="ltr">Cx Contact no: 50 331 7579</div>

<div> </div>

<div>Assistance Required: Need urgent Delivery</div>

<div> </div>

<div dir="ltr">Issue Description: Customer placed the order on (Apr 11, 2023). But the order is still not delivered.</div>

<div> </div>

<div dir="ltr">Kindly contact the customer on the following phone number ( 50 331 7579) to arrange an urgent delivery.</div>

<div> </div>

<div>Thanks &amp; Regards, </div>

<div>HomeBox Cs Team .Ali Hazzaa</div>

<div> </div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 20 Apr at 7:54 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

<div><span class="separator">هل العنوان التالي صحيح لو سمحت خالد الرفيعي +966503317579 الطايق اول عند مسجد العطير [email-masked] Saudi Arabia (SA) 04-3-81 Dhu Al Hulayfah Madinah </span></div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/p29cOL7DJClR1FsUY9CKbQ~~/AALN9wA~/RgRmI771PlcDc3BjQgpkPnWLQmTQY0mZUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6130811