Subject: New Reply Received - 9424507730 - Damaged WWD
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 16:30:26 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9424507730 - Damaged WWD  Ticket comment <div>Can you arrange a call with management?
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 18, 2023 8:02:03 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#6104272] - 9424507730 - Damaged WWD
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<div dir="ltr">Hi Ahmad,<br>
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Thank you for writing back to us,</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused. As per our policy furniture items can not be returned after assembly. We do, however, provide warranty and maintenance services on all furniture items. <br>
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<div dir="ltr">At this time, the Snowy Sliding Door Wardrobe is out of stock and we can not arrange a replacement for the same wardrobe. In this case, we will accept the return of the damaged wardrobe only.</div>
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<div dir="ltr">Since each item is sold separately and the other items are not damaged and have been assembled already we can not accept the return. If you are agreed to go with the damaged wardrober return please confirm with us so we can notify the team to
 arrange the pullout as soonest.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>
Thank you for your help!<br>
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Your Friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104272