Subject: Note Added - [#6107470] 9425683177 - WWD Pending Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 14:15:31 +0000

Hi ,    Abdul Rasheed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107470    Subject:  9425683177 - WWD Pending Delivery   Requester: Satendra Rao    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Murtaza</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please speak to customer and update further to reschedule the pending
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<img width="391" height="151" style="width:4.0763in;height:1.5694in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzY1MDg5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GD0KWNYuTQd9tByCXHBWPbCHZZ_33hXnyaAzP6ZLS70" data-id="2044017650896"><span style="mso-fareast-language:EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US">Thanks &amp; Regards</span></div>
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<div class="MsoNormal"><span lang="EN-US">Abdul Hameed.R</span></div>
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<div class="MsoNormal"><span lang="EN-US">Landline -04821 5931</span></div>
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<div class="MsoNormal"><span lang="EN-US">Mob +971 50 614 2204</span></div>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, April 18, 2023 6:04 PM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6107470] - 9425683177 - WWD Pending Delivery</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">WWD Pending Delivery</span></strong><b><br>
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Order Number: 9425683177<br>
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CRM: 4821958<br>
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Issue Description: (Costagat Xmore Single Loft Bed with Storage - 90x190 cm - Beige)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">(rpk pc) most of parts missing part no 37,38,39,40, 41,42,12(2pcs),24,25, box number not sure.item at cx place.need to issue the parts(better issue full new pc for avoid again pend)​</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Cx is asking for part replacement and did not insist for the full replacement but he want to resolve the issue as soonest or he will return.<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 18 Apr at 5:49 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Satendra,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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Kindly be informed that the team already registered the complaint for Order ID 9425683177 with us under reference # 4821958* on 17/04/2023.<br>
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We have forwarded the request to the concerned department for further action, it might take 2 to 3 working days.<br>
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Once again, sincere apologies, and thank you for your patience.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Homebox Support Team.</span></div>
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