Subject: Note Added - [#6095062] 165308964 - Item Query
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 11:55:37 +0000

Hi ,    Zulema Pereira added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6095062    Subject:  165308964 - Item Query   Requester: Ali Shahid    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="en-AE">The thickness for topper is 5 cm.</span></div>
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<div>From: Neha Agarwal &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, April 18, 2023 3:18 PM<br>
<b>To:</b> Zulema Pereira &lt;[email-masked]&gt;; Ullas Unnikrishnan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Faizal Maradeya &lt;[email-masked]&gt;; Qusra Kulsum &lt;[email-masked]&gt;; Saiyam Bilala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6095062] - 165308964 - Item Query</div>
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<div class="MsoNormal"><span lang="en-AE">Dear Zulema,</span></div>
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<div class="MsoNormal"><span lang="en-AE">The thickness for topper is 5 cm.</span></div>
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<div class="MsoNormal"><span lang="en-AE">  Regards,</span></div>
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<span style="font-size:12.0pt"><img width="256" height="150" style="width:2.6666in;height:1.5625in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzYzNjQ1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QA9kjNnUPVwcC6AaMSbVpXsYS2QVnLjzX2gD0dF0PlI" data-id="2044017636459"></span><span style="font-size:12.0pt"></span>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Neha Agarwal</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#5F5F5F">Buyer – Ecommerce</span></b></div>
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<b><span style="font-size:10.0pt;color:#5F5F5F">Homeware Textiles</span></b><b><span style="font-size:10.0pt;color:black"></span></b>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">D  :  +971 4 5172439</span></div>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">T   :  +971 4 5172300</span></div>
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<span style="font-size:8.0pt;color:#7F7F7F">E   :  </span><u><span style="font-size:8.0pt;color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><span style="font-size:8.0pt;color:#7F7F7F"></span>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">P.O.Box 282028, UAE</span></div>
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<u><span style="font-size:8.0pt;color:#0563C1"><a href="http://www.homeboxstores.com/" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="color:#0563C1">www.homeboxstores.com</span></a></span></u><span style="font-size:12.0pt"></span>
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<b>From:</b> Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 18 April 2023 9:51 AM<br>
<b>To:</b> Neha Agarwal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ullas Unnikrishnan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qusra Kulsum &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saiyam Bilala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#6095062] - 165308964 - Item Query</div>
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<div class="MsoNormal">Dear Neha/Ullas,</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system"><br>
<strong><span style="font-family:-apple-system">Item Enquiry</span></strong><b><br>
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Item Name and Code: 165308964 - <a href="https://www.homeboxstores.com/ae/en/Decor-%26-Furnishings/Bedding/Protectors-%26-Toppers/HOMEBOX-Nova-Super-King-Microfibre-Mattress-Topper---200x200-cm/p/165308964" rel="noreferrer">
Nova Super King Microfibre Mattress Topper - 200x200 cm</a><br>
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Cx wants to know the thickness of the mattress topper. Kindly check and assist.</span></div>
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<div class="MsoNormal">We need to add mattress thickness to all toppers</div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 17, 2023 4:38 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6095062] - 165308964 - Item Query</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">Item Enquiry</span></strong><b><br>
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Item Name and Code: 165308964 - <a href="https://www.homeboxstores.com/ae/en/Decor-%26-Furnishings/Bedding/Protectors-%26-Toppers/HOMEBOX-Nova-Super-King-Microfibre-Mattress-Topper---200x200-cm/p/165308964" rel="noreferrer">
Nova Super King Microfibre Mattress Topper - 200x200 cm</a><br>
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Cx wants to know the thickness of the mattress topper. Kindly check and assist.<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 17 Apr at 4:28 PM
<span class="separator">, Ali Shahid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please let me know the height (thickness in cm) of:
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<h1 style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:9.0pt;margin-left:0in;line-height:18.0pt">
<span style='font-size:15.0pt;font-family:"Lato",sans-serif;color:#3D464D'>Nova Super King Microfibre Mattress Topper - 200x200 cm<div></div></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">regard,<br>
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Ali Shahid</span></div>
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