Subject: New Reply Received - 9418877557 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 12:03:28 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9418877557 - Damaged WWD  Ticket comment <div dir="ltr">We need the sofa as we already bought the 2 seater to complete the set. <div><br></div>
<div>If you have no view of when the next batch of stock will be available, the least you can do is repair the current one or issue a partial refund so I can someone to get this repaired.</div>
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<div>Thanks</div>
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<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><font>Kindest Regards,<br><br>Kamal Hitari</font></div></div></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 16 Apr 2023 at 13:50, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Kamal,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">We are sorry to inform you that (Morrison 3-Seater Genuine Leather Recliner Sofa) is out of stock and replacement can not be arranged at this time.</div>
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<div dir="ltr">We are sorry to inform you that we can not confirm when the item will be restocked again or if you want, we can raise a return request for a refund to the concerned team.<br><br> We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6053825