Subject: Note Added - [#6027965] 9424892418 - Late C & C
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 05:16:45 +0000 (UTC)

Hi ,    Adil Khan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027965    Subject:  9424892418 - Late C & C   Requester: Sania Mulla    Note Content:   <div class="WordSection1">
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Adil Khan</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>Mobile : +97150 8501638 |+971566035863</span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 16, 2023 11:36 AM<br>
<b>To:</b> Anslem Misquitta &lt;[email-masked]&gt;; Adil Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; [email-masked]; homebox skygardensm &lt;[email-masked]&gt;; Homebox SkyGardenMA &lt;[email-masked]&gt;; Murtaza Kutiyanawala
 &lt;[email-masked]&gt;; Akshath Veerabhadrachari &lt;[email-masked]&gt;; Vaishak Piriyarath &lt;[email-masked]&gt;; Pradeep Kumar &lt;[email-masked]&gt;; Debesh Datta &lt;[email-masked]&gt;;
 Nitin Agrawal &lt;[email-masked]&gt;; Debayan Sarkar &lt;[email-masked]&gt;; Ashick Ali &lt;[email-masked]&gt;; Raja Ramachandran &lt;[email-masked]&gt;; Sameer Sadiq &lt;[email-masked]&gt;; Naseem Ahmad
 &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6027965] - 9424892418 - Late C &amp; C</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reminder</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>,</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mr. Adel,</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Late C&amp;C</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order: 9424892418</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Is there any update on HB items from the mentioned order</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your help!</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 14 Apr at 11:28 AM
<span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Adil,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Waiting for a response on this, so we can communicate with the customer.</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<a href="http://www.homeboxstores.com/" title="Original URL:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Anslem Misquitta
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<b>Sent:</b> Thursday, April 13, 2023 2:03 PM<br>
<b>To:</b> Adil Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; Home Box &lt;[email-masked]&gt;; homebox skygardensm &lt;[email-masked]&gt;; Homebox SkyGardenMA &lt;[email-masked]&gt;; Murtaza
 Kutiyanawala &lt;[email-masked]&gt;; Akshath Veerabhadrachari &lt;[email-masked]&gt;; Vaishak Piriyarath &lt;[email-masked]&gt;; Pradeep Kumar &lt;[email-masked]&gt;; Debesh Datta &lt;[email-masked]&gt;;
 Nitin Agrawal &lt;[email-masked]&gt;; Debayan Sarkar &lt;[email-masked]&gt;; Ashick Ali &lt;[email-masked]&gt;; Raja Ramachandran &lt;[email-masked]&gt;; Sameer Sadiq &lt;[email-masked]&gt;; Naseem Ahmad
 &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for the update – just one question, when will this be delivered to customer (is the delivery asper TAT) and were we can see the actual delivery date.</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 13, 2023 1:54 PM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; homebox skygardensm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Homebox SkyGardenMA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshath Veerabhadrachari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nitin Agrawal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Sadiq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear
<a id="OWAAM187A018180DB4085A3CD937A23702724" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anslem Misquitta</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Let me explain you whole scenario particular order came on 7<sup>th</sup> April 2023 including VSI item and VSI item we connected to DWC warehouse on 10<sup>th</sup> afternoon
 and LMG carton of 7<sup>th</sup> April we got only 12<sup>th</sup> April and which we will connect to DWC warehouse. Please let me know if you have any questions.</span></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Adil Khan</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 13, 2023 12:58 PM<br>
<b>To:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; homebox skygardensm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Homebox SkyGardenMA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshath Veerabhadrachari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nitin Agrawal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Sadiq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Can you please investigate this, let us know the next step, order date - Apr 7<sup>th</sup> , 2023.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As discussed before, Can we have the visibility on this or if the item is not available or fulfilled in the given TAT can this be cancelled automatically/systematically so
 refund can be immediately process which reduces the chance of getting a complaint from the customer.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Without having a proper information/visibility on when the item will be delivered, it is very difficult to answer customers for these kinds of quires.</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<a href="http://www.homeboxstores.com/" title="Original URL:
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Akshath Veerabhadrachari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 13, 2023 11:54 AM<br>
<b>To:</b> Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; homebox skygardensm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Homebox SkyGardenMA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Anslem,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>What is the way forward in this?</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>   </span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best Regards</span>
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<div class="MsoNormal"><span style="color:black">  <b>AKSHATH V</b> </span></div>
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<div class="MsoNormal"><span style="color:black">  Store Manager</span></div>
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<div class="MsoNormal"><span style="color:black">   E   :  <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style="color:black">   CenterPoint, Burjuman ,UAE.</span></div>
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<div class="MsoNormal"><span style="color:black">   <a href="http://www.homeboxstores.com/" target="_blank" title="Original URL:
http://www.homeboxstores.com/

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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 12 April 2023 1:17 PM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Akshath Veerabhadrachari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 homebox skygardensm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox SkyGardenMA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Anslem,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The specific item referred to in the mail in the order: 9424892418  is a MFC item and is supposed to be dispatched from another WH.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks &amp; Regards,</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Bijan Paul.</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 12 April 2023 12:59 PM<br>
<b>To:</b> Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Akshath Veerabhadrachari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 homebox skygardensm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox SkyGardenMA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Vaishak,</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<a href="http://www.homeboxstores.com/" title="Original URL:
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Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Murtaza Kutiyanawala &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;
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<b>Sent:</b> Wednesday, April 12, 2023 12:54 PM<br>
<b>To:</b> Anslem Misquitta &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>; Akshath Veerabhadrachari
 &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 Home Box &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 homebox skygardensm &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 Homebox SkyGardenMA &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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 Misquitta</span></a></span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> – please check
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Murtaza Kutiyanawala</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#5F5F5F'>Team Lead – Customer Care
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F'>T   :  +971 4 517 2300</span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F604F'>D</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F'>  :  +971 4 813 2414</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F'>Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.</span></div>
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<a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>www.homeboxstores.com</span></a>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Akshath Veerabhadrachari &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;
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<b>Sent:</b> Wednesday, April 12, 2023 12:35 PM<br>
<b>To:</b> Home Box &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 homebox skygardensm &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 Homebox SkyGardenMA &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
<b>Subject:</b> RE: [#6027965] - 9424892418 - Late C &amp; C</span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Murtaza,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Pls note that we received only one item and one carton but the order status shows Partially ready for pick up.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Attached are the images of Item received, order status details, Item level status.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly check from your end on this.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>   </span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best Regards</span>
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<div class="MsoNormal"><span style="color:black">  <b>AKSHATH V</b> </span></div>
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<div class="MsoNormal"><span style="color:black">  Store Manager</span></div>
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<div class="MsoNormal"><span style="color:black">   T   :  +971 4 3591158</span></div>
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<div class="MsoNormal"><span style="color:black">   E   :  <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style="color:black">   SkyGarden , HomeBox</span></div>
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<div class="MsoNormal"><span style="color:black">   CenterPoint, Burjuman ,UAE.</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Home Box &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;
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<b>Sent:</b> Wednesday, 12 April 2023 11:52 AM<br>
<b>To:</b> homebox skygardensm &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 Homebox SkyGardenMA &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;<br>
<b>Cc:</b> Akshath Veerabhadrachari &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
 HomeBox Customercare UAE &lt;</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;;
</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US">[email-masked]</span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
<b>Subject:</b> Fwd: [#6027965] - 9424892418 - Late C &amp; C</span>
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<b><i><span lang="en-AE" style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi team, </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Click &amp; Collect Order Delay</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Number: 9424892418 </span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking: 942489241899990002</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: Apr 7, 2023</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Store Code: 29027</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx Placed the order on (<b>Apr 7, 2023</b>) and he visit the store for the pick up , Out of 12 products only 1 product was available for pick up. . Kindly check
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Laith </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 10 Apr at 3:49 PM
<span class="separator">, Home Box &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span class="separator">&gt; wrote:
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027965" rel="noreferrer">#6027965</a> raised by Sania Mulla (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi team, </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">9424892418 </span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">942489241899990002</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Apr 7, 2023</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">29027</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx Placed the order</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">on (<b>Apr</b></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">7, 2023</span></b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">)</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247">and order still not ready at the store. Kindly check and assist. </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 10 Apr at 11:56 AM
<span class="separator">, Sania Mulla &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span class="separator">&gt; wrote:
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sania</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
 I am Hannah, your support Bot.</span><span style="color:black"> </span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>،
 أنا هانا، بوت الدعم الخاص بك</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_31" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Type 1 for English</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sania</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_29" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="font-size:10.0pt;color:#3F3F46"> Please enter your name</span><span style="color:black">
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Sania</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_27" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">Hello, what can we help you with today?
</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128129;&#127995;</span><span style="color:black">
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1 - For help placing a new order</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">2 - Offers and Promotions</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">3 - To check order or delivery status</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">4 - For questions about returns or refund</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">5 - For complaints</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">6 - Check Store Locations</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please reply with only a single digit corresponding to the option.</span></div>
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Example Please reply only "3" to check order or delivery status.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">At anytime during the conversation if you wish to come back to main menu, please reply "/0".</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">3</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_25" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please share with us your Order number (if you placed your order online) or Invoice Number if you made your purchase at store. Order number will be mentioned in your
 confirmation email.</span></div>
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">If you do not have an order or invoice number, please share the phone number you used while placing the order in format 0512345678</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">9424892418</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_23" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please share with us your email address.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_21" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you, please now reply with single digit that corresponds to your question:</span></div>
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1. When will I get my Order?</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">2. Change the Delivery Date for my Order</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">3. Change my Delivery Address</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">4. Update alternate phone number for delivery</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">5. Question about Assembly of my furniture order</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">6. Complaint about Delivery of my order</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">7. I have another question about Delivery of my order</span></div>
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please only reply with a single digit. Example reply "1" to check the status of your order</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_19" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">If you are checking about status of a Furniture Delivery Order, the order will be delivered on the date you selected at the time of placing your order.</span></div>
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">For non furniture items deliveries take 3-5 working days.</span></div>
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<div class="MsoNormal"><span style="color:black"> </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Our delivery partner will call you before arriving for delivery</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">For us to investigate your issue further, we would require more information from you</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_17" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please describe your question in 1 message. Please try to include as many details as possible in one message.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you. If you have finished entering information now please reply 1. After you reply 1, I will begin processing your request.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="36" height="36" style="width:.375in;height:.375in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 AM, 10th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I have not received any update on my order.. plz confirm on the same</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:40 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Nikhil</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Nikhil , Please give me a few moments while I review and process your request. I will get back shortly.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:42 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Nikhil</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I do apologies for this situation. We will escalate to the team check and update the same and once we will receive any update from the concerned team will inform you
 on your email id.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:44 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Nikhil</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:45 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sania</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I was suppose get my order on 9th.. i tried reaching u guys but i was said i will get the update</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:45 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sania</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">But i dnt know why its taking so long</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:46 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Nikhil</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I sincerely apologize for the inconveniences. Please note that we have escalated your complaint for (<b>late delivery</b>) to the concerned team to check the issue and
 update as soon as possible. Once we receive any update from the relevant team, we will notify you through Email.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:48 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Nikhil</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:48 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sania</span></div>
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</div>
<div>
<div class="MsoNormal"><span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Okay</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:49 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sania</span></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Nothing else</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:49 AM, 10th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Nikhil</span></div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.St_8ZhjlGDavTR_2BPsjgpbilYzZNYeTZhYvFZ3SHnU" data-id="2044017522452" alt="Image removed by sender."></span></div>
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<div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">It was a pleasure to assist you. Thank you for shopping with Homebox</span></div>
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</div>
</div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Have a wonderful day.</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:51 AM, 10th Apr</span></div>
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<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
</span><a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/729918694315545" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999;text-decoration:none'>Freshchat</span></a>
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<div class="MsoNormal">
<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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</blockquote>
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</blockquote>
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<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6027965:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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