Subject: New Reply Received - 9424892418 - Late C & C
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 03:14:26 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9424892418 - Late C & C  Ticket comment <div dir="auto">I went to store on 9th April to pick my other order. I seen the status as shipped for this order that day itself as shown by customer service in store and i was told my order will arrive by night and we will give you a call back tomorrow but i did not get any call. Now As per your statement do you mean from 9th until today its still on its way to store?? Really?? </div>
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<div dir="auto">As you have given your words i will wait for today. If not than i need my money back. </div>
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<div>On Sat, 15 Apr 2023 at 04:45 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Sania,<br><br>We sincerely apologize to you for the inconvenience,<br><br>We would like to inform you that we are following up on your order with the concerned team and soon we will get back to you when all items will be ready in the store.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please note that your order has been already shipped and is on its way to the store. We are sorry to inform you that we can not cancel any order after shipping,<br><br>We are on it, please accept our apology that we are taking more than usual to get back to you with updates.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team.</div>
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<span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature">Regards<br>Sania Mulla </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027965