Subject: New Reply Received - 9423359571 - Delivery Follow Up
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 15:45:44 +0000 (UTC)

Hi Aws Adra,  The customer has responded to the ticket.  9423359571 - Delivery Follow Up  Ticket comment <div dir="auto">Good evening,</div>
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<div dir="auto">I just got my order now and the staff told me that they'<div></div>ll come back but they don't know when. Because the first drawer is not fully fixed. </div>
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<div dir="auto">Hope you can solve this issue as soon as possible</div>
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<div dir="auto">Please see attached picture for your reference</div>
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<div dir="auto">Thank you </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzI4ODg2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q1sSi35wDjVQITyM0qmuL11d6bbDPYRf8wJzRyLEsqo" data-id="2044017288860" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzI4ODg2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dMUBuXmot4JK13-z3I35i96YHlobK_KZx-LXHErMT7Q" data-id="2044017288861" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 8 Apr 2023 at 1:56 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Dear Valued Customer,</div>
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<div dir="ltr">Thank you for writing back to us,</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused,</div>
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<div dir="ltr">Your feedback is always important to improve our service as we always want the best service and experience for our customers.</div>
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<div dir="ltr">Please note that a furniture delivery charge of AED 49 is for all furniture delivery between 4-6 days as per the available dates only and the free furniture delivery is for furniture orders above AED 999.</div>
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<div dir="ltr">We apologize to you for this but all delivery dates before 13/04/2023 are already taken and not available on the system.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6010114