Subject: Note Added - [#6032988] 9425822594 - Late Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 08:32:23 +0000 (UTC)

Hi ,    Antony Markose added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6032988    Subject:  9425822594 - Late Delivery   Requester: Jane Delgado    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"><span style="mso-bookmark:_Hlk85888291"><span style="mso-bookmark:_Hlk124335283"><span style="mso-bookmark:_Hlk86755973">Customer
 will be contacted and rescheduled delivery </span></span></span></a><span style="mso-bookmark:_Hlk85888291"><span style="mso-bookmark:_Hlk124335283"><span style="mso-bookmark:_Hlk86755973">on priority</span></span></span><span style="mso-bookmark:_Hlk124335283"><span style="mso-bookmark:_Hlk86755973">
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
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<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzI0MzU4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8jxIHr7yvsN9CvWi3AJz6ctsILDv2eFtNufmVcKwtAs" data-id="2044017243585"></div>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0909B7'>Antony Markose</span></i></b></div>
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<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#0909B7'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#0909B7'></span></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#0909B7'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#0909B7'></span></i></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#0909B7'></span></u></i></b>
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<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>T +971-42303244</span></u></i></b></div>
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<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0909B7">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:#0909B7'></span></u>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, April 13, 2023 10:53 AM<br>
<b>To:</b> Antony Markose &lt;[email-masked]&gt;; Mehaboob Abdul Salam &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]; [email-masked]<br>
<b>Subject:</b> Fwd: [#6032988] - 9425822594 - Late Delivery</div>
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<b><span style="color:#222222">Caution:</span></b><span style="color:#222222"> [EXTERNAL] Do not click on links or open attachments unless you recognize the sender and know the content is safe.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Antony,<br>
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<strong><span style='font-family:"-apple-system",serif'>Late Delivery</span></strong><b><br>
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Order ID: 9425822594<br>
Tracking ID: 1000020092769</span></div>
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Cx Contact no: 0507218524</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Cx Address: 38 villa - al Awer 2 exit 27 - Dubai </span></div>
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Assistance Required: Need urgent Delivery<br>
Issue Description: Customer placed the order on (Apr 11, 2023). But the order is still not delivered.<br>
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Kindly contact the customer on the following phone number (0507218524) to arrange an urgent delivery.<br>
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Thanks &amp; Regards, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Aws</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 13 Apr at 10:50 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for writing back to us Jane. We sincerely apologize for the inconvenience caused. We have forwarded your complaint to our courier partner and they will be in touch
 with you to deliver your order within 1-2 days. Thank you for being understanding and patient with us.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6032988:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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