Subject: New Reply Received - 29002606332220210501 Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 12:12:47 +0000

Hi Aws Adra,  The customer has responded to the ticket.  29002606332220210501  Damaged WWD  Ticket comment <div dir="auto">Hello<div dir="auto"><br></div>
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<div dir="auto">If you cannot provide me the refund, give me the confirmation that you will continue with the repairing service even after the expiration of the warranty period. </div>
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<div dir="auto">Pleae take some responsibility for selling off such cheap products. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 12 Apr 2023, 3:21 pm Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sheima,<br><br>Thank you for writing back to us,</div>
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<div dir="ltr">We are sorry to inform you that return &amp; refund is not an available option for order 29002606332220210501 and we can not accept this return.</div>
<div dir="ltr">You can check our policy at: <a href="https://helpae.homeboxstores.com/en/support/solutions/folders/44001185948#" rel="noreferrer" target="_blank">https://helpae.homeboxstores.com/en/support/solutions/folders/44001185948#</a>
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<div dir="ltr">At this time, we can fix the issue only, after your confirmation. Please let us know as soonest so we can follow up with the team to arrange it as soonest.</div>
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<div dir="ltr">Feel free to contact us for any further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The HomeBox Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932625