Subject: New Reply Received - Item inquiry- URGENT
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 13:44:10 +0000

Hi Aws Adra,  The customer has responded to the ticket.  Item inquiry- URGENT  Ticket comment <div dir="auto">Please give me the number of oasis mall branch, or proceed with the reservation of the item : I'll come tomorrow to collect it. </div>
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<div>From: Marina Gosudareva<br>
<b>Sent:</b> Tuesday, April 11, 2023 4:47:56 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Item inquiry- URGENT
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<div class="x_MsoNormal">Hello, </div>
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<div class="x_MsoNormal">I placed an important order yesterday afternoon 9425600487</div>
<div class="x_MsoNormal">By 9pm I received an sms, that the “Valerie Teapot- Cream” got cancelled.
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<div class="x_MsoNormal">And It was actually ordered in a set to the 12pcs of cups &amp; saucers, so Homebox put us in a bad situation.</div>
<div class="x_MsoNormal">I tried to call one by one to all homebox stores, but NOONE of them picked-up the call.</div>
<div class="x_MsoNormal">Your hotline is not able to check manually the availability of the item at any location as well.</div>
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<div class="x_MsoNormal">Please assist me to figure our at which branch can I buy on-counter this item ASAp ,as we actually have no time now to shop for another set.</div>
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<div class="x_MsoNormal">Looking forward to hear from you soon.</div>
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<span lang="EN-US" style="color:#1F497D">Regards,</span><span lang="EN-US" style="color:#201F1E"></span>
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<b><span lang="EN-US" style="color:#0070C0">Marina Gosudareva</span></b><span lang="EN-US" style="color:#201F1E"></span>
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<b><span lang="EN-US" style="color:gray">Medical Tourism Manager</span></b><span lang="EN-US" style="color:#201F1E"></span>
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<b><span style="color:gray">Sheikh Rashid Road, Al Rafa’a Area, Bur Dubai, P.O. Box: 121735, Dubai, UAE</span></b><span style=""></span>
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<b><span style="color:gray">Mobile #: </span></b><b><span lang="FR" style="color:gray">+971 56 50 353 10</span></b><span style=""></span>
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<span style="font-size:11pt; font-family: Calibri; color:black; font-weight:Normal; padding:.3em">Classification:<span style="font-size:11pt; font-family: Calibri; color:#008DFF; font-weight:Normal; padding:.3em"> Restricted</span></span>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039262