Subject: Note Added - [#5916909] 9420726344 - Late Shipping
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 07:20:08 +0000 (UTC)

Hi ,    Ashick Ali added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5916909    Subject:  9420726344 - Late Shipping   Requester: Surayya    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi +<a id="OWAAM4AC23C068B2645C1BB566DD71ADCE8FB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Divek Karagwal</span></a> +<a id="OWAAM4736D27D44B041F3BC3D21BDFC6954C9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Naseem
 Ahmad</span></a>
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<div class="MsoNormal">Is there a solve for this issue where orders go into pending delivery status on account of delayed items from VSI vendors?</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Ashick</div>
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<div>From: Anslem Misquitta &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, March 30, 2023 11:22 AM<br>
<b>To:</b> Manjit Gurung &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; [email-masked]; LMG MFC &lt;[email-masked]&gt;; Debesh Datta &lt;[email-masked]&gt;; Pradeep
 Kumar &lt;[email-masked]&gt;; Adil Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; Home Box &lt;[email-masked]&gt;; Debayan Sarkar &lt;[email-masked]&gt;; hblsmuae &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;;
 Ahmed Zoher &lt;[email-masked]&gt;; Sameer Sadiq &lt;[email-masked]&gt;; Raja Ramachandran &lt;[email-masked]&gt;; Ashick Ali &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5916909] - 9420726344 - Late Shipping</div>
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<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">I hope this email finds you in good health.</div>
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<div class="MsoNormal">As per the last discussion, if any VSI order is not fulfilled in time it is supposed to be cancelled systematically/Automatically so the refund is processed immediately, and customer gets a notification about the cancellation of the item
 in time so there is no scope of any complain coming from customer.</div>
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<div class="MsoNormal">Just FYI - All orders are supposed to go in a single delivery not separately (for customer the order is from Homebox), For only HB items without VSI item the courier partner LMG, SHIPA, ARAMEX, EMIRATES POST deliveries in a single delivery,
 if there are more than 1 container and if they receive the order and 1 of the containers is missing they will not deliver it till they get the complete order from HB.</div>
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<div class="MsoNormal"><b>For any VSI delay order/item we don’t have any timeline/visibility when the customer will receive the remaining item if not received in time so if customer calls/chats/emails we can provide with a tentative date.</b></div>
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<div class="MsoNormal">At the same time this item was cancelled (both items below are in same invoice) but the other was still not cancelled and not yet shipped to customer.</div>
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<div class="MsoNormal"><img width="802" height="69" style="width:8.3541in;height:.7222in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQwMzM2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.plO00764IkxsUeUbfywpogv561seY7y36PZ7yrCQT0Y" data-id="2044016403361"></div>
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<div class="MsoNormal"><img width="800" height="68" style="width:8.3333in;height:.7083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQwMzM2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2fTO0V7Ptt5dE_FwusRhno9I_Dy6UpFwprfvk8WExW4" data-id="2044016403363"></div>
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<div class="MsoNormal"><b><u>Complete order details for invoice given below which includes Furniture Item also.</u></b></div>
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<div class="MsoNormal"><img width="809" height="534" style="width:8.4305in;height:5.5625in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQwMzM2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SdeEiIPSumN0LCjBg07xElIxjrbp7wi_MWLy1rnSJfE" data-id="2044016403364"></div>
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<div class="MsoNormal">Feel free to contact me if any help/clarification required.</div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

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<b>From:</b> Manjit Gurung &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 29, 2023 4:14 PM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; LMG MFC &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5916909] - 9420726344 - Late Shipping</div>
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<div class="MsoNormal">Dear Ravi,</div>
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<div class="MsoNormal">Not at received from Khaira, Once received will dispatch the same.
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<div class="MsoNormal"><b>Thanks &amp; Regards,</b></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Manjit Gurung</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark Group, UAE - RDC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 899 3526
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971509801829</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b>From:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 29, 2023 9:03 AM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; LMG MFC &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manjit Gurung &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5916909] - 9420726344 - Late Shipping</div>
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<div class="MsoNormal">Dear Home box team</div>
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<div class="MsoNormal">LMG order has been already shipout when the SLA1 is breached. The vendor Khaira is not hand over the shipment till yesterday.</div>
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<div class="MsoNormal">@ Nirenjan/Manjit Can you please check and update the same.</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 29, 2023 7:30 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5916909] - 9420726344 - Late Shipping</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Escalation - 3</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Dear Nitin,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
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Issue Description: The order has been placed on 19/03/2023 but item (165053592) is not shipped yet.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Please pack the item and handover to the courier urgently to arrange the delivery.<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Ali Adil</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 28 Mar at 8:32 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Reminder</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
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Dear Team,<br>
<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but item (165053592) is not shipped yet.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Please pack the item and handover to the courier urgently to arrange the delivery.<br>
<br>
Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Ali Adil</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 27 Mar at 9:34 AM
<span class="separator">, Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Nirenjan</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Pls check and update
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, March 26, 2023 5:10 PM<br>
<b>To:</b> Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5916909] - 9420726344 - Late Shipping</span></div>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation 1</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<br>
Hi Team,<br>
<br>
<strong><span style="font-family:-apple-system">Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery<br>
<br>
Thanks &amp; Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Jok Kuol,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Mar at 5:09 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation 1</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<br>
Hi Team,<br>
<br>
<strong><span style="font-family:-apple-system">Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
Order Date: Mar 19, 2023</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery<br>
<br>
Thanks &amp; Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Jok Kuol,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5916909:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
 which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any
 action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender
 nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>