Subject: Note Added - [#5916909] 9420726344 - Late Shipping
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 13:14:56 +0000 (UTC)

Hi ,    LMG MFC added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5916909    Subject:  9420726344 - Late Shipping   Requester: Surayya    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear sir, </div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
As per e-retail data item is rejected, from khiara traders..</div>
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<img style="max-width:100%" class="ContentPasted0 w-1444 h-221" id="imageSelected0" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjM3MDkxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PkmoxJnWtPbVNNMTsgfXQseHSVHFEiilpXxqhsR7aN0" data-id="2044016370914"><br>
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Thanks &amp; Regards,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Niranjan</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 2, 2023 8:41 AM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;; LMG MFC &lt;[email-masked]&gt;<br>
<b>Cc:</b> Adil Khan &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;; Pradeep Kumar &lt;[email-masked]&gt;; Debesh Datta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5916909] - 9420726344 - Late Shipping
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<div class="x_MsoNormal">Dear Nirenjan</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Pls check the invoice items are cancelled or not?</div>
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<div class="x_MsoNormal" style=""><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Thanks &amp; Regards</span></b></div>
<div class="x_MsoNormal" style=""><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Ravisankar</span></b></div>
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<b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>FC Operations – Non Home
</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FFC000'>|</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>
</span></b>
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<span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#7F7F7F'>
</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'>|
</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'>|</span></b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'></span>
</div>
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<span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Mobile : +97150 2422178
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'>|</span></b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'></span>
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<span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#F79646'>|</span></b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FFC000'>|</span></b>
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<b>From:</b> Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, April 1, 2023 12:25 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Adil Khan &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; Pradeep Kumar &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;;
 Debesh Datta &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5916909] - 9420726344 - Late Shipping</div>
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<div>
<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt; color:#183247">Escalation - 3 / Reminder
</span></strong><span style="font-size:10.5pt; color:#183247"><br style="box-sizing:border-box">
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Dear Nitin,<br>
<br>
<strong><span style="font-family:-Apple-System">Late Shipping</span></strong><b><br>
</b><br>
<strong><span style="font-family:-Apple-System">Order Number: 9420726344</span></strong><b><br>
<strong><span style="font-family:-Apple-System">AWB : 1000019825476</span></strong><br>
<strong><span style="font-family:-Apple-System">Order Date: Mar 19, 2023</span></strong></b>
</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but item (165053592) is not shipped yet.<br style="box-sizing:border-box">
<br>
</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery.<br>
<br>
Thanks &amp; Regards,</span></div>
</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Laith </span></div>
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<span style="font-size:10.5pt; font-family:-Apple-System">On Wed, 29 Mar at 7:29 AM
<span class="x_separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_separator"></span>
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<div class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; font-family:-Apple-System">Escalation - 3</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Dear Nitin,<br>
<br>
<strong><span style="font-family:-Apple-System">Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span></div>
</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but item (165053592) is not shipped yet.<br style="box-sizing:border-box">
<br>
</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery.<br>
<br>
Thanks &amp; Regards,</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Ali Adil</span></div>
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<span style="font-size:10.5pt; font-family:-Apple-System">On Tue, 28 Mar at 8:32 AM
<span class="x_separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_separator"></span>
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<strong><span style="font-size:10.5pt; color:#183247">Reminder</span></strong><span style="font-size:10.5pt; color:#183247"><br>
<br>
Dear Team,<br>
<br>
<strong><span style="font-family:-Apple-System">Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span>
</div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"> </span></div>
</div>
<div>
<div class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but item (165053592) is not shipped yet.</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery.<br>
<br>
Thanks &amp; Regards,</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Ali Adil</span></div>
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<span style="font-size:10.5pt; font-family:-Apple-System">On Mon, 27 Mar at 9:34 AM
<span class="x_separator">, Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_separator"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Dear Nirenjan</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Pls check and update
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<b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Thanks &amp; Regards</span></b><span style="font-size:10.5pt; font-family:-Apple-System">
</span>
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<b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Ravisankar</span></b><span style="font-size:10.5pt; font-family:-Apple-System">
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<b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>FC Operations – Non Home
</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FFC000'>|</span></b><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>
</span></b><span style="font-size:10.5pt; font-family:-Apple-System"></span>
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<span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#7F7F7F'>
</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'>|
</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'>|</span></b><span style="font-size:10.5pt; font-family:-Apple-System">
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<span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'>Mobile : +97150 2422178
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FF9900'>|</span></b><span style="font-size:10.5pt; font-family:-Apple-System">
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<span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#F79646'>|</span></b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#FFC000'>|</span></b><span style="font-size:10.5pt; font-family:-Apple-System">
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, March 26, 2023 5:10 PM<br>
<b>To:</b> Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5916909] - 9420726344 - Late Shipping</span></div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="font-size:10.5pt; font-family:-Apple-System"></span>
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<strong><span style="font-size:10.5pt; color:#183247">Escalation 1</span></strong><span style="font-size:10.5pt; color:#183247"><br>
<br>
Hi Team,<br>
<br>
<strong><span style="font-family:-Apple-System">Late Shipping</span></strong><b><br>
</b><br>
Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span><span style="font-size:10.5pt; font-family:-Apple-System">
</span>
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<span style="font-size:10.5pt; color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
<br>
Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span><span style="font-size:10.5pt; font-family:-Apple-System"></span>
</div>
</div>
</div>
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<span style="font-size:10.5pt; color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery<br>
<br>
Thanks &amp; Regards,</span><span style="font-size:10.5pt; font-family:-Apple-System"></span>
</div>
</div>
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<span style="font-size:10.5pt; color:#183247">Jok Kuol,</span><span style="font-size:10.5pt; font-family:-Apple-System"></span>
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<span style="font-size:10.5pt; font-family:-Apple-System"><br>
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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