Subject: New Reply Received - 29020102179720211122 - Mattress Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 01:42:27 +0000

Hi Aws Adra,  The customer has responded to the ticket.  29020102179720211122 - Mattress Complaint  Ticket comment <b>MOST URGENT </b>
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<div>Dear Team
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<div><b>Below email trail refers </b></div>
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<div>Polite reminder - despite repeated requests for <b>nearly two months</b> no one has even contacted nor visited to inspect and resolve the issue. </div>
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<u>Once again it’s a request</u> that please send some one to check and make the replacements and resolve. </div>
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<div>As per our expectation Home Box has a good Coustomer service policy BUT same should be applied here …….. </div>
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<div>Kindly <u>raise the level to concerned senior management</u>, so that we get a response. </div>
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<div>Thank you and best regards <br>
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<div dir="ltr">Qadeer Hussain
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<div>On 23-Mar-2023, at 02:46, Home Box &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Qadeer,<br>
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We sincerely apologize to you for the inconvenience,<br>
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We would like to inform you that we have sent a reminder to the team and we will get back to you soon with updates.<br>
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We are on it, please accept our apology that we are taking more than usual to get back to you with updates.<br>
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We request you to please allow us some time so we can work on this and do the needful.<br>
We appreciate your patience.<br>
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Your Friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912161