Subject: New Reply Received - 9425167630 - Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:51:09 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9425167630 - Return  Ticket comment <div dir="auto">My phone number is 858 278847 not number below. </div>
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<div>On Sun, 9 Apr 2023 at 13:49, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Karen,<br><br>We apologize for the inconvenience caused.<br>​<br>Though rare this is really unfortunate that you received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div dir="ltr">We would like to inform you that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape. </div>
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<div dir="ltr">Our courier partner will be in touch with you at 0527439953 within 3-5 days to arrange the collection.</div>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">Again, please accept our sincere apologies for this.<br><br>Hope we are able to meet your expectations. <br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020695